RETAIL SALES ASSOCIATE
JOB PURPOSE Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES Includes the following. Other duties may be assigned.
· Ensures the highest level of adidas service is given to each customer.
· As needed, completes any regular sales transactions involving cash, credit, checks, etc.
· Involved indirectly with ticketing of products as well as checking paperwork against items received. · Assists in product flow from stockroom to sales floor on a fill in basis.
· Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
· Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
· Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
· Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
· Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
· Maintaining general housekeeping standards
· Safekeeping of Company assets Skills required
Listening Excellent customer service Meeting sales goals Selling to customer needs People skills High energy level
Education and experience requirements
Matric certificate 0 – 1 years of retail experience