The opportunity

Delaware North Sportservice is hiring a full-time Retail Operations Supervisor to join our team at Little Caesars Arena in Detroit, Michigan. As a Retail Operations Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures.

Pay $18.00 - $25.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly payEmployee assistance program Training and development opportunitiesEmployee discountsFlexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?Supervise retail team members and complete store operational needs by scheduling employees and following up on work resultsOpen and close retail locations as directed and maintain cleanliness and safety standards Assist retail management with the daily cash procedures and operationsMonitor store floor, assist with guest needs, and ensure integrity of physical inventory and par levelsRegularly evaluate, create, and maintain professional visual displays

More about youPrevious cash handling experience and basic math skills requiredPrevious experience working with point of sale system requiredHigh school diploma or GED requiredMinimum of 1 year of supervisory experience in a customer service or retail environment preferred

Physical requirementsAbility to lift up to 50 poundsConstant standing, lifting, climbing stairs, and repetitive motionsBending, reaching, and climbing on ladders

Shift details

Event based
Overtime as needed

Who we are

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.