Key Accountabilities: YOU LEAD, COACH AND DEVELOP · Lead the recruitment, on-boarding, training, and development efforts in the district through partnership with HR, Talent Acquisition and Retail Training · Coach, motivate and inspire Store Leaders to accomplish store goals and maximize their individual performance, both face-to-face and remotely · Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance · Own succession planning for the district · Complete all District Leader training programs and effectively apply the learning on the job · Seek coaching and learning opportunities to continually improve your performance · Deliver best practice implementation to drive overall Market and Global retail performance · Ensure compliance to established HR policies and procedures YOU LEAD A SERVICE CULTURE · Drive a service and selling culture in the district through leadership of adidas Group service model · Spend focused time on the sales floor during store visits to determine service improvement opportunities and to coach the Store Leaders · Analyzes Net Promotor Score results and communicates them to his/her district team to drive continuous service improvement · Optimize the consumer experience through leading digital initiatives including ship-from-store, click and collect and all programs through our store associate mobile device. YOU LEAD STORE OPERATIONS · Plan and prioritize structured store visits to maximize the district’s performance · Dedicate a minimum of 3½ days per week to completing store visits and ensure all stores in the district are visited at least once per month (exceptions must be approved by the Market Retail Director) · Ensure adidas Retail Management Standards compliance with established policies, procedures, initiatives, and directives · Lead change management process with initiatives as relevant
Title: District Manager
Position:
Line of Business: Retail
Department: Store Operations
Location (City): Various
Grade: M3
Working Relationship: Direct Reporting Line (ad): Regional Director Indirect / 2nd Direct Reporting Line: Personnel Managed (Y/N): Y Key Interfaces (Relationships with other dept/groups): Customers, Peers, Supervisor, Vendors and Supports Functions
Purpose:
Drive your district’s profitability by:
· Meeting or exceeding district sales and profit targets
· Coaching Store Leaders to drive commercial success and excel in customer service
· Ensuring proper execution of established policies, procedures, initiatives, and directives
· Assess and make recommendations to improve the commercial viability and availability of products for the district’s stores · Manage loss prevention as well as health and safety risks YOU LEAD BRAND AND PRODUCT EXPERTISE · Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values · Demonstrate a passion for sport, culture, and community, encouraging Store Leaders to lead this through their people at all times · Maintain established in-store Retail Experience and Visual Excellence standards in partnership with Visual Excellence Regional and Area Leaders, according to directives in all stores within the district · Partner with Retail Training in leadership of the effective and timely delivery of Foundational, Seasonal Brand product training materials and all learning programs in the store YOU LEAD DISTRICT PROFITABILITY · Take full ownership of the district and its commercial success · Analyze relevant data to probe and challenge the status quo with both Retail Back Office partners and Store Leaders · Coach Store Leaders to increase their stores’ sales, productivity, and profitability · Ensure the legal and financial integrity of the district’s store portfolio KEY RELATIONSHIPS · Customers · Peers and Line Leader · Vendors and Support Functions (i.e. Store Operations, Retail Training, Retail Marketing, Visual Excellence, HR, Talent Acquisition etc.) · Local Administration (i.e., mall management)
Knowledge Skills and Abilities:
· Must possess and consistently exhibit the competencies relative to the position
· Excellent Skills in operating personal computers, POS systems, and various software
packages including MS office
· Knowledge and understanding of profit and loss statement and store Key Performance Indicators to make
commercial decisions based on sound financial judgment
· Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of
varying size
· Excellent time management and problem-solving skills as well as the ability to use good judgment and make
strong independent decisions
· Demonstrate an inspirational attitude that contributes to a positive team environment
· Ability to travel 50% of the time to all stores within designated district and in some cases with
limited notice
Qualifications:
· Bachelor's degree from a four-year college or university or a minimum of three years in Sporting Apparel &
Footwear Retail industry in a sales or operations management position; or equivalent combination of education
and experience
· 4 years of increasing experience in retail management that includes a minimum of 2 years as a Store Manager
· 3 years multi-store management experience