Description We are looking for a skilled Retail Banking Specialist to join our team in Illinois. This is a contract position within a Bank offering an opportunity to contribute to customer service excellence and operational efficiency in a dynamic retail banking environment. The ideal candidate will excel in handling customer transactions, maintaining compliance with policies, and fostering strong client relationships. Responsibilities: • Process a wide range of customer transactions, including account openings, servicing, and closures for various products such as CDs, Money Market accounts, and Retirement Accounts, adhering to bank policies and regulations. • Participate actively in Community Reinvestment Act initiatives by volunteering with approved organizations during business hours and meeting monthly branch metrics. • Handle teller functions such as cashing checks, processing deposits and withdrawals, issuing monetary instruments, and managing stop payments. • Greet customers warmly, build meaningful relationships, and enhance customer satisfaction while upholding the bank's reputation. • Perform branch duties including opening and closing procedures, cash drawer balancing, and assisting with vault cash reconciliation. • Process incoming mail efficiently and maintain accurate logs, reports, and control checks. • Image banking documents and perform thorough quality control checks to ensure accuracy. • Uphold branch security protocols and safeguard customer privacy and confidentiality in all transactions. Requirements • Proficiency in financial services tools such as ADP and Concur. • Experience with CRM systems to manage customer relationships effectively. • Familiarity with reporting tools like Crystal Reports for data analysis. • Strong skills in data processing and cash handling. • Ability to answer inbound calls professionally and address customer inquiries. • Knowledge of buying processes and cash activity procedures. • Excellent organizational abilities for maintaining a neat and efficient workspace. • Commitment to practicing security measures and protecting sensitive customer information. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .