Company description Publicis Groupe, known for its world-renowned creativity, best in class technology and data assets, and digital and consulting expertise, is one of the world’s largest communications groups. With 108,000 staff in over 100 countries, the Groupe has capabilities in Creative, Media, Digital Business Transformation and Production. Publicis Groupe has transformed its business model and its organizational structure to put its clients at the centre and to facilitate access to all its services in a fluid, modular way. Today, Publicis Groupe is organized across 4 Solutions Hubs - Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health- for easier connectivity and integration, fostering collaboration throughout the Groupe; while Epsilon at the core will fuel the Groupe’s entire operations to deliver personalized experiences at scale. As a Connecting Company for the Connected Age, Publicis Groupe is able to deliver winning solutions for clients through the Power of One - driven by a common purpose, a powerful spirit, shared behaviours, great character and a relentless focus on our clients. Overview As Retail Media Account Manager with our Publicis Commerce team, you'll oversee and optimise retail media campaign activations for our clients across all platforms. We're seeking a candidate with strong performance and optimisation skills, excellent client management, and the ability to develop and lead effective Retail Media strategies. If you're experienced and ready to enhance our team, this role is an opportunity you don't want to miss! 🚀 Responsibilities Ensure the delivery of day-to-day campaigns across platforms, like Amazon Advertising, Epsilon Retail Media or Criteo, adhering to agency best practices and driving eCommerce success for clients. Improve communication flows and facilitate calls with local clients to maintain strong relationships and deliver exceptional service. Develop and execute client account growth strategies and analyse industry and market trends to provide insights and strategic recommendations that impact client account performance positively. Collaborate effectively with other channel teams across the agency to integrate holistic digital marketing strategies. Manage finance reconciliations and ensure smooth billing processes for client accounts. Provide regular reporting and analysis to client teams, offering actionable insights and improvement plans where necessary. Participate in ongoing internal trainings to expand your knowledge and skills in retail commerce and digital advertising. Engage regularly with key retail and technology partners, including Amazon, Criteo, Sainsbury’s, Tesco, and others, to explore collaboration opportunities and industry trends. Qualifications We are seeking an enthusiastic and entrepreneurial candidate who thrives in dynamic environments. This role presents an exciting opportunity to join a vibrant agency environment, working on high-profile multi-million budget accounts within the retail media sector 🛒⭐ Hands-on experience with Amazon Advertising, Epsilon Retail Media, Citrus or Criteo and experience managing large accounts ideally within an agency environment. Good understanding of search and Amazon Advertising, Citrus or Criteo strategy, with knowledge of other digital media channels, attribution models, conversion rate optimisation, "retail readiness," and consumer behaviour. Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Preferred certifications or experience with Amazon Advertising, Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer-specific platforms would be a bonus. Additional information Publicis Groupe has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups). #LI-OH1