Raleigh, North Carolina, United States
11 hours ago
Restaurant Supervisor
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At The Casso we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. The Casso boasts 126 guest rooms, an on-site F&B outlet and a bar! If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Casso with Pyramid Global Hospitality can mean for you! Overview We are looking for a highly motivated and analytical individual to join our team as Food and Beverage Supervisor. This individual is a proactive solution seeker, they lead by example, don’t settle for the normal, and continuously encourage and engage their team members. They will assist in providing the leadership required to achieve the fiduciary and quality goals for the Food and Beverage operation. They will ensure the effective and efficient operation of all facets of the Food and Beverage operation, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the Benchmark. Your Role: As a Food and Beverage Supervisor, you’ll be the driving force behind our F&B team, working closely with the Executive Chef and other F&B Supervisors to deliver top-tier service. Your responsibilities will include: Leading, inspiring, and motivating your team to deliver exceptional guest experiences. Ensuring events run smoothly, from setup to cleanup, with a focus on quality and timeliness. Greeting guests warmly, accommodating their needs, and exceeding their expectations. Overseeing food and beverage service, assisting as needed to ensure seamless execution. Anticipating guest needs, responding promptly, and ensuring satisfaction throughout the event. Training team members to master serving techniques Maintaining a clean, professional, and safe environment at all times Qualifications Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity. A supervisory background is preferred. Must be able to convey information and ideas clearly. A quick and accurate evaluation and selection of alternative courses of action is essential. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. It is important to be effective at listening and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Compensation Range The compensation for this position is $19.00/Hr. - $21.00/Hr. based on qualifications and experience.
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