The opportunity

Delaware North Travel is searching for full-time Restaurant Supervisors to join our team at Detroit Airport in Detroit, Michigan. When guests are provided with excellent service, this is where we have achieved our greatest goal. As a Restaurant Supervisor, you will lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks.

 

On July 10, 2025, Delaware North announced its US-based Travel Hospitality Services (THS) business will be sold to Areas, a global leader in travel dining and retail. The sale is expected to be finalized in the fourth quarter of 2025. Upon completion of the sale, all THS team members will become part of Areas. Areas will operate 369 locations in 27 airports and 12 travel plazas nationwide, with a U.S. workforce of over 6,000. Globally, Areas serves travelers in 11 countries with 2,200 points of sale and over $3 billion in annual revenue. For more information, please visit: www.areas.com

Pay $20.00 - $20.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly payEmployee assistance program Training and development opportunitiesEmployee discountsFlexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?Maintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service and all departmental and organizational policies and procedures are metAssign duties to team members on shift and perform some service tasksAssist managers in team member training and complianceInvestigate and resolve service complaints, review procedures operational areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volumeGreet guests positively, professionally and as an individual, and monitor guests’ and team member need within your assigned area

More about youMinimum of 1 year supervisory experience in a similar roleSelf-motivated, superior organization and guest service abilitiesExcellent written and verbal communication skills with customer relation skillsNo college degree required

Physical requirementsMust be able to carry up to 50 lbsStanding, walking, bending for the duration of the shift, occasionally pushing and pulling to move equipment, mops, and brooms

Shift details

Days
Evenings
Holidays
M-F
Weekends
8hr shift
10hr shift

Who we are

Serving Detroit area fliers since 2002, Delaware North provides hospitality retail services at Detroit Metropolitan Wayne County Airport, Michigan's busiest airport, and one of the largest airline hubs in the country. 

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.