**Additional Information** **Job Number** 25062694 **Job Category** Administrative **Location** The Westin Yokohama, 4-2-8 Minatomirai, Yokohama, Kanagawa, Japan, 220-0012VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Yokohama%2C%204-2-8%20Minatomirai%2C%20Yokohama%2C%20Kanagawa%2C%20Japan%2C%20220-0012) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management Must have Japanese citizenship or Eligible work in Japan permit holder **POSITION SUMMARY** Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems. F＆B部門のクライアント対応の窓口として、電話やメールを通じて質問やリクエストに対応します。 キーボード、マウス、またはトラックボールを使用して、コンピューターデータベースに情報を入力・取得し、記録、ファイル、予約内容の更新やゲストからの問い合わせに対応します。パソコン以外の標準的なオフィス機器を操作します。ワードプロセッサ、表計算ソフト、データベース、プレゼンテーションソフトなどを使用して、手紙、メモ、その他の書類を作成します。コンピューター、郵送、ファクシミリ機などを用いて情報や書類を送信し、その際に文書の校正・編集を行い、正確性と完全性を確保します。業務に関する情報を、コンピューターまたはPOS（販売時点情報管理）システムを使用して入力・検索します。 Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ Same Posting Description for Internal and External Candidates At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​team, and **become** the best version of you.