About Us
Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That’s what our customers experience.
At Wonder, we want to make world-class food within reach, no matter where you live. That’s why we’ve created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home.
As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing. Join us in pioneering a new category of dining called “Fast-Fine”, and revolutionizing the way people eat.
About the role
As a Restaurant Recruiting Support Specialist, you’ll play a key role in ensuring smooth and efficient hiring processes. Your focus will be on providing exceptional support to candidates and hiring teams, while maintaining a great experience for all stakeholders.
Schedule: Tuesday - Saturday, 10:00am – 6:30pm, with flexibility to accommodate changes in the future based on business needs
This is an on-site position for NJ or NY
Key Responsibilities
Respond promptly to candidate inquiries via Zendesk, email, phone, text, and Paradox messaging, ensuring a positive candidate experience throughout the recruitment process
Collaborate with others on the recruitment team and hiring managers to identify trends, issues, and areas for improvement in recruitment processes and systems
Respond promptly to internal stake holder and manager inquiries via Zendesk, email, phone, text, and Slack, providing clear and concise information
Maintain accurate records and documentation of all interactions and resolutions related to recruitment support activities
Other duties as assigned
The experience you have
Previous experience in customer service, technical support, or recruitment support roles
Strong communication skills, with the ability to effectively communicate to diverse audiences
Excellent problem-solving abilities and a proactive approach to addressing challenges and troubleshooting issues
Highly organized with the ability to prioritize tasks and manage multiple responsibilities effectively
Customer-focused mindset with a commitment to delivering exceptional service to candidates and stakeholders
Proficiency in Microsoft Office suite and experience with recruitment software or applicant tracking systems is preferred
Ability to work collaboratively in a fast-paced environment and adapt to changing priorities and requirements
Flexibility to work weekends and holidays as needed
Ability to travel to support onsite hiring events as needed
Pay Rate: $25/hour
Benefits
We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.
A final note
At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.
We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.