Levy Sector LOCATION: Saratoga Race Course Salary: $63,000 to $68,000 Other Forms of Compensation: N/A Pay Grade: 11 Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Restaurant Manager - TOGA Info As a Restaurant Manager, you will be responsible for ensuring that our guests are provided with excellent service and our team members are upholding Levy's hospitality standards across our two Restaurants on-site. Detailed Responsibilities · Maintaining positive guest relationships including obtaining regular feedback through table visits and executing show quality standards · Overseeing service standards during events to ensure a high standard of guest experience · Working with the location leadership team to continual drive improvements in guest satisfaction and financial results · Trains and conveys brand clarity through the menu, wine, and beverage knowledge · Holding pre-shift meetings to set the tone for events · Promotes a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement, and maintaining appropriate staffing levels per business needs · Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards, and client requirements · Employs good safety and sanitation practices · Follows and enforces responsible alcohol service policies · Executes required daily reporting in a timely manner · Executes inventory controls · Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook · Executes all menu requirements and fulfills all guest-specific service requests · Ensures all function setups and breakdowns are executed correctly, efficiently, and expeditiously · Holds team accountable to steps of service to deliver great guest service · Ensures team members have the tools necessary to complete their jobs · Uses all performance management tools to provide guidance and feedback to team members · Promotes a cooperative work climate, maximizing productivity and morale · Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members · Ensuring compliance with all Payment Card Information rules · Interviews, hires, trains, and develops team members according to Levy guidelines · Displays a positive attitude towards team members · Other duties, as assigned Job Requirements 4+ years of experience in a food and beverage operational position Bachelor’s degree in Hospitality Management is preferred High level of computer and POS literacy Passion for hospitality, food, and retail Excellent interpersonal and stakeholder management skills Job Summary Savor the experience! As a Restaurant Manager, you will oversee dynamic dining environments and ensure exceptional guest satisfaction. You will lead front-of-house operations, supervise team performance, and coordinate with culinary and service teams to deliver seamless and elevated hospitality. Key Responsibilities: + Oversee daily restaurant operations + Manage front-of-house team schedules and assignments + Monitor and maintain guest satisfaction standards + Ensure compliance with food safety and sanitation guidelines + Collaborate with culinary team to meet service goals + Drive operational efficiency and profitability Qualifications: + Bachelor's degree in hospitality, business, or related field preferred + 3+ years of restaurant or hospitality management experience + Proficient in inventory systems and point-of-sale technology + Food Safety and Alcohol Service certifications + Must be able to work a flexible schedule - including days, evenings, weekends and holidays + Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/) Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Flexible Time Off Plan + Paid Parental Leave + Holiday Time Off (varies by site/state) + Personal Leave + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) Levy maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Levy.pdf) for paid time off benefits information. Req ID: 1440677 Levy Sector [[Cust_clntAcName]] SAMANTHA L BRANDENBURG [[req_classification]]