**Skill:** **Responsible AI Office** **Exp: 10 to 18 years** **Location: Bangalore** Role Overview The Senior Associate for the Responsible AI Office supports the development and market success of our responsible AI initiatives while building expertise in a rapidly growing field. You'll work across technical teams, business functions, and external stakeholders to ensure our AI offerings meet customer needs and regulatory requirements. This role combines hands-on project work with strategic analysis, giving you exposure to product development, customer engagement, and industry standards development. You'll gain practical experience in responsible AI practices while supporting initiatives that have direct business impact. Working at the intersection of AI technology, commercial strategy, and regulatory requirements, you'll contribute to how responsible AI capabilities are developed, positioned, and delivered to market. This position provides valuable experience across multiple business functions and clear pathways for career growth in product management, business development, or specialized AI governance roles. **Key Responsibilities** **RAI Offerings & Commercial Strategy (35%)** · Support development of market-ready responsible AI tools, frameworks, and assessment methodologies with clear commercial value propositions · Assist with RFP responses by providing technical content, governance frameworks, and compliance documentation · Contribute to customer presentations and sales conversations by preparing technical briefings and responsible AI positioning materials · Conduct market research and competitive analysis to identify opportunities for RAI offerings and understand customer requirements · Support business case development and pricing strategy for responsible AI products and services · Assist with customer needs assessment and requirements gathering to inform product roadmap decisions · Help develop customer education materials, case studies, and thought leadership content that demonstrates commercial value · Support partnership development by identifying potential collaborators and preparing partnership materials · Contribute to go-to-market strategy development including market segmentation and customer journey mapping **Program Management & Operations (25%)** · Provide project management support for cross-functional responsible AI initiatives with clear business outcomes · Coordinate meetings, manage calendars, and maintain project documentation and tracking systems · Support budget management, vendor coordination, and resource allocation for RAI programs · Assist with preparation of status reports, executive briefings, and stakeholder communications · Help manage timelines, deliverables, and dependencies across multiple workstreams · Support organization of workshops, training sessions, and customer engagement activities · Maintain comprehensive documentation of processes, decisions, and lessons learned · Coordinate cross-functional working groups and task forces on specific RAI topics **Industry Standards & External Engagement (20%)** · Support participation in industry standards organizations (IEEE, ISO, NIST) with focus on practical implementation and commercial relevance · Research and analyze emerging AI governance frameworks and assess implications for product strategy and market positioning · Assist with preparation of position papers and consultation responses that advance business interests · Coordinate participation in working groups and industry associations that enhance market credibility · Track regulatory developments across jurisdictions and assess commercial impact and opportunities · Support external engagement activities including conferences and thought leadership that build market presence · Maintain relationships with external stakeholders including customers, partners, and industry peers **Internal Governance & Business Enablement (20%)** · Support development and implementation of internal AI governance policies that enable efficient business operations · Assist with training programs that help sales and customer success teams articulate responsible AI value propositions · Help create governance documentation and approval processes that streamline product development and deployment · Support compliance assessments and audit preparation to maintain customer trust and regulatory standing · Coordinate with Legal, Sales, and Product teams on customer-facing governance requirements · Facilitate knowledge sharing sessions that enable teams to better serve customer needs around responsible AI · Assist with development of customer-facing transparency reports and governance communications · Support incident response procedures that protect business relationships and market reputation Required Qualifications Educational Background & Core Skills · Bachelor's degree in Computer Science, Engineering, Business, Economics, or related field · 3-4 years of experience in technology, consulting, business strategy, or related fields with demonstrated commercial impact · Strong analytical and research skills with ability to translate technical concepts into business value · Excellent written and verbal communication skills with experience creating customer-facing materials and presentations · Demonstrated interest in AI and technology commercialization through coursework, internships, or previous roles · Experience with business analysis, market research, or competitive intelligence **Business & Technical Acumen** · Understanding of technology business models, go-to-market strategies, and customer success principles · Basic knowledge of AI/ML concepts with ability to communicate technical value to business audiences · Familiarity with enterprise sales processes, customer requirements, and business development activities · Understanding of compliance and governance frameworks from a business implementation perspective · Experience with project management and cross-functional coordination in business environments · Knowledge of market research methodologies and competitive analysis techniques **Professional Capabilities** · Strong organizational skills with ability to support multiple business initiatives simultaneously · Demonstrated ability to work collaboratively across business functions including sales, marketing, and product teams · Experience supporting customer-facing activities and external relationship building · Comfort working in fast-paced commercial environments with revenue and growth objectives · Strong attention to detail in preparing customer-facing materials and business documentation · Ability to represent the organization professionally in customer and partner interactions **Preferred Qualifications** Commercial Experience · Previous experience in technology companies with focus on B2B sales, marketing, or business development · Background in emerging technology commercialization, product marketing, or customer success · Experience with regulatory compliance from a business enablement perspective · Familiarity with enterprise software sales cycles and customer requirements · Previous consulting experience with client-facing responsibilities · Experience with partnership development or vendor management Specialized Skills · Advanced degree in relevant field (MBA, MS in related technical field) · Experience with data analysis tools and customer analytics platforms · Background in legal or regulatory research with business application focus · International business experience for global market development · Experience with content marketing, thought leadership, or industry conference participation · Grant writing or funding acquisition experience Leadership & Market Engagement · Previous leadership roles in business development, product marketing, or customer success · Experience organizing customer events, industry conferences, or business networking activities · Track record of contributing to business growth through thought leadership or market development · Demonstrated commitment to responsible technology development with commercial viability · Experience with crisis management or customer issue resolution Success Metrics · Contribution to revenue growth through effective support of sales and customer success activities · Quality of market research, competitive analysis, and business intelligence deliverables · Successful support of customer engagements and partnership development initiatives · Effective coordination of cross-functional programs with measurable business impact · Professional growth and increasing responsibility in customer-facing and commercial activities · Positive feedback from internal stakeholders and external customers and partners Growth Opportunities & Career Impact This role offers solid professional development opportunities in a growing field: **Valuable Experience** : Build capabilities at the intersection of AI technology and business strategy, gaining expertise that is increasingly valuable across technology companies and consulting firms. **Business Exposure** : Gain experience with commercial activities, customer engagement, and product development that provides a foundation for product management, business development, or strategy roles. **Industry Knowledge** : Contribute to industry standards work and regulatory analysis that builds understanding of how AI governance translates into business practice. **Cross-Functional Skills** : Develop experience across technical, commercial, and regulatory domains - versatile skills that open doors to various career paths in technology companies. **Customer Understanding** : Gain exposure to enterprise customer needs and how responsible AI creates business value, building experience relevant to customer success and product roles. **Professional Network** : Build relationships with colleagues, customers, and industry contacts that support career development in the AI and technology sector. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.