As a Resource and Change Analyst at DARWIN, you will play a vital role in supporting the Demand & Capacity team by consolidating and gathering data aligned with our systems, helping to generate key business insights that drive informed understanding. This role will be based in Cluj-Napoca, Romania.

We will count on you to:

Collaborate closely with the Delivery & Commercial teams to connect a sales/demand pipeline into project delivery

Collect, manage, and communicate resource effort for projects and programmes to define capacity, consolidate demand, and manage change.

Support and report on raw data to highlight trends and patterns in resource and delivery status.

Help define key measures of success and metrics (e.g., KPIs, SLAs) to evaluate delivery performance.

Produce forecasts and schedules for operational delivery and long-term strategic resource planning.

Support forecasting plans, trends, mitigate risks, and re-evaluate strategies as necessary.

Facilitate key capacity planning meetings to ensure alignment & present key metrics & insights on a client driven delivery plan across key stakeholders including Commercial & Delivery colleagues

Undertake and act upon ‘planned vs actual’ support to drive continued resource planning accuracy.

Produce regular reports and support of delivery performance, costs, trends, and pipeline.

Effectively track, coordinate, and communicate with a wide range of stakeholders to ensure clarity and alignment for capacity planning & the sales pipeline

What you need to have:

At least 2 years of working experience in project and resource planning.

Excellent understanding skills with the ability to detect patterns and support disparate data.

Good working knowledge of MS Office applications, particularly MS Excel (practical experience in data manipulation, e.g., pivot tables, simple formulas, etc., for data support and reporting)

Strong verbal and written communication skills in Romanian and English with clients and senior stakeholders.

What makes you stand out?

Experience working in a fast-paced operational role, with the ability to maintain focus on delivering excellent results.

Good project management skills to manage and prioritise a variety of collaborative projects.

Experience with PPM tools would be a plus.

Good understanding of Teams and connected applications

Understanding of key principles in planning and managing change to an agreed baseline.

Why join our team:

We help you be your best through professional development opportunities, interesting work, and supportive leaders;

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities;

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;

A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);

30+ days off (25 legal days off, 1 extra day off on your birthday, public holiday replacement days, extra buy/sell from your benefits budget);

Performance Bonus scheme;

Matching charity contributions, charity days off, and the Pay it Forward charity challenge;

Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance;

We champion flexible working, and our mission is to help you find YOUR work-life balance, whether that is standard working, flextime working, or working from home;

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.