About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

About the role:

**This role will not be onboarded until August 1, 2025**

The Residential Move-In Assistant Manager is responsible for overseeing all logistical aspects for the Residents as they move into their new private residences. Coordinates booking of the service elevator. Controls the ingress and egress of the loading area, ensuring it is always clean, and vehicles are never left unattended.

What you will do:

-Be a part of the opening team!

-Coordinates the move-in date for all residents with the Director of Residences.

-Coordinates the booking of the service elevator for move-in.

-Coordinates the usage of the service elevator amongst hotel vendors, -contractors and move-in respecting everyone’s needs.

-Controls the ingress and egress of the loading area, ensuring the area is only used to unload materials and vehicles are not left unattended.

-Conducts pre-site tours with moving company. Updates homeowner profiles with any relevant information.

-Conducts pre and post inspection of elevators, corridors and any common areas for all components of the project to ensure all areas are properly protected before a move.

-Coordinates the opening of the units to vendors and contractors after authorization has been received, with the help of a security agent.

-Complies with all Four Seasons’ guidelines, policies and procedures.

-Actively support the development of team members through training, mentorship, and leadership.

-Works harmoniously and professionally with co-workers and supervisors.

-Ensure safety rules and regulations are respected at all times.

-Handles all resident interactions with the highest level of hospitality and professionalism.

-Assists Resident Service Attendants with responsibilities and duties in their absence or due to heavy volume periods.

-Ensure that the Residential common areas are in optimal condition of cleanliness at all times.

-Perform other tasks or projects as assigned by the Director of Residences.

What you bring:

-2 + years of experience in luxury hotel/resort operations, property management, or residential services.

-Bachelor’s degree in Hospitality Management, Business Administration, Property Management, or a related field (preferred).

-Excellent communication skills. Reading, writing, and oral proficiency in the English language; ability to communicate in Spanish strongly preferred.

-Strong attention to detail and problem-solving skills are required.

-Proven experience in guest relations, concierge services, or facilities management is highly desirable.

-Previous leadership or managerial experience overseeing teams such as housekeeping, maintenance, and concierge.

-Experience in luxury residences or a similar high-end environment is considered an asset.

-Proficient computer skills with an ability to use a variety of softwares.

-Position requires working outside in a loading area and requires continuous standing for 8 or more hours a day with the ability to lift up to 50lbs.

-Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States.

What we offer:  

Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:

*Lucrative salary!

*Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!

*Time off plans starting on the day of hire!

*An opportunity to be a part of a cohesive team in an inclusive work environment!

*Complimentary and discounted hotel stays around the world!

*Wellbeing and mental health initiatives and focused company!

*Embracement and promotion of diversity in our workplace!

*Complimentary employee meals and beverages!

*Tuition reimbursement!

Learn more about what it is like to work at Four Seasons-visit us:

https://www.fourseasons.com/careers/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Visa Requirements 

US work authorization is required.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf