“Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customer’s lives. It’s a challenging goal, but we have a winning team that is looking to grow.
As a Residential Account Executive, you will play a critical role in expanding C Spire’s presence through direct residential sales. You will engage potential customers through high-volume, door-to-door outreach to promote C Spire’s suite of home and wireless services – successful RAEs knock on hundreds of doors each month. This field-based position requires persistence, self-motivation, and strong interpersonal skills to convert prospects into customers and upgrade existing services. Your success will be measured through appointments, orders placed, and overall customer satisfaction.
Responsibilities What You Will DoIn all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.
Ensure each customer is given a personalized experience that integrates technology into their life with amazing ease and effectiveness.Cover minimum amount of appointments, prospecting, and appointment setting per day to maximize sales opportunity through various tactics such as calling campaigns, email campaigns, door to door campaigns, and working with various HOA organizations and key advocates.Submit orders through appropriate means.Achieve customer satisfaction standards (CES surveys).Achieve or exceed individual sales quota and customer retention goals each month contributing to the market goals while maintaining a high energy and highly motivated approach in selling.Adhere to schedule requirements. Comply with established policies and procedures.Perform additional duties as assigned.This position is an exceptional introduction to residential field sales, as there is plenty of room to grow and learn from outstanding individuals in the field. From Account Executive you will have a perfect springboard into all areas of C Spire and develop robust career skills.
Qualifications What You Will BringAs a C Spire team member you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal customer and external candidate experience. To support our residential sales team you will have an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement.
In addition to that, we require:
A proven track record for meeting/exceeding sales quotas required.Previous customer service experience that includes problem resolution is required.Must have a valid driver’s license with acceptable driving record and access to reliable transportation.The ability to organize and plan time effectively is necessary along with being self-motivated.Strong communication skills (written and oral) and excellent interpersonal skills required.Professional appearance and demeanor is necessary.We will give special consideration to candidates who have:
C Spire and C Spire Fiber product knowledgeFour year degree or equivalent work experiencePrevious outside sales experience and/or prospecting experienceTechnical knowledge of cable, wireless or other telecommunication productsWhat You Will GainA great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer:
Competitive Compensation PackageBlue Cross Blue Shield Health InsuranceEmployee Stock Ownership ProgramTuition Assistance ProgramsComplimentary Wireless Service & Device*401k MatchTeladoc TelemedicineWellBeacon Wellness ProgramPaid Talent Referral OpportunitiesTailored learning paths for every positionPhysical Requirements and Working ConditionsMust be able to walk and stand for long periods of time in variable weather and be able to lift 40 lbs. of materials. Must be able to stand and to use tablet. Must be able to work flexible hours Monday through Saturday and be punctual and dependable. Must be able to work evenings and some holidays. Must be able to travel and work multiple locations across company footprint.
*Complimentary wireless service and device available to team members in our wireless footprint.
Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Connect With Us! Not ready to apply? Connect with us for general consideration.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, pregnancy or national origin. On request, reasonable accommodations will be made for qualified individuals with disabilities. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability. Application FAQs
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