Job Title: Resident Property Manager

Job Description

We are seeking a dedicated Resident Property Manager to provide exceptional customer service to residents, potential tenants, and vendors. In this role, you will acquire thorough knowledge of lease agreements to effectively solve problems and facilitate the timely completion of tenant requests. You will master leasing workflows, complete lease administration duties, and ensure compliance with Fair Housing guidelines. Additionally, you will be responsible for overseeing apartment turnovers and inspections, managing vendor relationships, and facilitating tenant maintenance requests.

ResponsibilitiesProvide excellent customer service to residents, potential tenants, and vendors.Acquire thorough knowledge of lease agreements to solve problems effectively.Develop strong working relationships with maintenance staff and vendors.Master leasing procedures from lead to move-in.Complete lease administration duties related to tenant move-in activities.Maintain complete and accurate lease and property files.Ensure compliance with Fair Housing guidelines.Facilitate the successful completion of tenant maintenance requests.Enter and monitor maintenance work requests for timely completion.Follow-up with maintenance staff and tenants regarding work orders.Oversee apartment turnovers, including move-ins and move-outs.Inspect apartments and manage vendor interactions.Essential Skills3-5 years of experience as a resident manager.Leadership experience, including managing a team of three.Proficiency in Property Management Software (AppFolio is ideal).Experience in leasing and property management duties.Knowledge of Montgomery tenant laws.Proficiency in Microsoft Word and Excel.Excellent attendance and punctuality.Professional appearance and attitude at all times.Ability to walk for 30-60 minutes showing apartments across the property.Ability to climb up to 3 flights of stairs while showing apartments.Additional Skills & QualificationsFair housing certification is a plus.Experience working in Montgomery County is strongly preferred.Ability to communicate effectively and efficiently over the telephone.Team-oriented with the ability to work independently.Well organized with the ability to prioritize and multi-task.Work Environment

The work hours are 9 AM to 5 PM, Monday to Friday, with the expectation to work onsite. The team consists of 3 members on the property, including 2 maintenance staff and 1 groundskeeper/janitorial staff. Flexibility to work remotely is available during adverse weather conditions. Many employees live onsite with rent fully covered by the company.

Pay and Benefits

The pay range for this position is $55000.00 - $65000.00/yr.

Benefits: 88% HMO benefits- no family but can be purchased - 3% contribution after a year

Workplace Type

This is a fully onsite position in Chevy Chase,MD.

Application Deadline

This position is anticipated to close on Jul 31, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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