About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.Residences Housekeeping Supervisor
About the role:
**This role will not be onboarded until August 1, 2025**
This role assists the Residencesl Assistant Manager in supervising the Housekeeping staff to ensure residences and public areas are cleaned to standard. This role is responsible for inspecting the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of the Resort Residences and public areas.
What you will do:
Trains and leads staff. Schedules work to be done daily and monitors each Room Attendant’s daily progress.
Inspects completed rooms to ensure that all standards have been met. When standards have been missed, coaches team members to correct the deficiency.
Coordinates work orders in the assigned section and follows up to ensure work is completed.
Monitors the performance of House Attendants.
Assures that there are sufficient supplies on the Residence floors.
Checks cleanliness of Residence corridors, stairwells, elevators and supply closets.
Executes inventories of linens and all housekeeping supplies.
Assists with responsibilities and duties in the absence or heavy volume in the areas of Public Areas Attendant, Room Attendant and House Attendant.
Works harmoniously and professionally with co-workers and Managers.
What you bring:
Minimum 2+ years of related or equivalent experience is required. Experience in a luxury hotel/resort setting preferred.
Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with minimum supervision.
Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 50 lbs. Be able to work in a standing position for long periods of time up to 8 hours a day.
Ability to satisfactorily communicate in English is essential, as is computer proficiency with Microsoft applications, Opera, HotSOS and REX systems are also preferred. Prefer bilingual in Spanish.
Strong interpersonal and relationship-building skills to work with cross-functional teams.
This location and this job require applicants to have current work authorization in the in the United States.
What We Offer:
Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:
Competitive wages and a comprehensive benefits package
Market-leading benefits package includes: Medical, Dental, Vision, and 401K with employer match all starting at 30 days.
Paid Time Off plans start on the day of hire.
Employee Cafeteria available for meals.
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
Tuition reimbursement
An opportunity to be a part of a cohesive team in an inclusive work environment.
Wellbeing and mental health initiatives and focused company.
Embracement and promotion of diversity in our workplace.
Schedule & Hours:
This is a full-time position.
A successful candidate will have a flexible schedule, with the ability to work afternoon and evening shifts, weekends, and holidays.
Learn more about what it is like to work at Naples Beach Club, Four Seasons Resort, visit us:
https://www.fourseasons.com/naplesbeachclub/
We Are Four Seasons Video
https://careers.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf