San Francisco, California, USA
23 hours ago
Residence Operations Manager

DUTIES AND RESPONSIBILITIES:

· Supervise Program assistants, resident coordinator, and assistant manager

· Manage all functions related to daily operations

· Assist in the hiring process

· Schedule and train Harbor Light Program staff

· Conduct weekly house personnel meetings

· Oversee and submit weekly statistical reports

· Assure the medication room protocols are adhered to

· Audit the medication room on a weekly basis

· Responsible for Chart Meds recording and communication with the Clinical Team

· Supervise searches in the facility, dormitories, and individual(s) for all alcohol, drugs, drug paraphilia, contraband, and program violations including food and electronics

· Facilitate participant orientation, house meetings, and house program councils

· Coordinate facility repairs, maintenance, inventory of supplies and equipment

· Assist in the proper discharging of program participants

· Assist the program department clinical staff in administering U.A. (Urine Analysis) test(s) and/or Breathalyzer for program participants

· Respond to all emergencies and notify proper staff and agencies

· Responsible for the fire control system, safety, and security of all participants

· Responsible for the operation and implementation of all rules and policies, including abstinent lifestyle of program participants

· Clearly explain CalFresh benefits and eligibility, provide instructions, and support clients with any follow-up questions.

· Assist the admin in managing CalFresh applications by ensuring all clients are present, prepared, and guided through the process accurately.

The Salvation Army Harbor Light Center

· Ensure compliance with organizational policies and timelines by overseeing the execution of new contracts as part of contract management.

· Expanded oversight including increased engagement and management of SMI and MI clientele, improving service delivery, coordination, and client outcomes.

· Manage additional participants resulting from new contract implementation, ensuring continuity of care and compliance with program standards.

· Driving assignments as needed

· Other related duties as required

 

 

EDUCATION AND EXPERIENCE:

· High school diploma or equivalent (required)

· CA Driver’s License (required)

· Experience in residential treatment/substance abuse programs (required)

· Experience as a supervisor (1 year required)

· Experience working in a trauma-informed treatment environment

· Experience in clinical documentation

· TB clearance (within the first seven days of employment – company provided)

· Health screen clearance (within the first seven days of employment – company provided)

· First Aid and CPR certification (within first fourteen days of employment – company provided)

 

SKILLS AND ABILITIES:

· Knowledge of Microsoft programs

· Ability to be confidential

· Ability to work with a highly diverse population

· Excellent organizational skills and ability to multi-task

· Bilingual in Spanish (preferred)

 

PHYSICAL REQUIREMENTS:

· Ability to lift up to 25 lbs. (Usually file boxes)

 

EQUIPMENT USED:

· Modern Office Equipment and Relevant Software

 

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

 

Acknowledgment of Religious Purposes of The Salvation Army:

Please note that The Salvation Army has a religious purpose and status as a church.  We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission.  Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

 

At-Will:

Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

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