Job Title Reserve Officers' Training Corps (ROTC) Program Graduate Assistant Agency Texas A&M University - San Antonio Department Student Affairs Proposed Minimum Salary Commensurate Job Location San Antonio, Texas Job Type Graduate Assistant Job Description The Texas A&M University-San Antonio Reserve Officers' Training Corps Program Graduate Assistant is a liaison between the University and Senior Reserve Officer Training Corps (SROTC). The ROTC Graduate Assistant assists the program's administrative and operational aspects. Responsibilities: + Assist in facilitating support and coordination of university day-to-day operations as related to the ROTC program. + Provides administrative assistance to ensure exceptional customer service. + Duties include telephonic and email correspondence ensuring internal and external customers satisfaction, screening calls and taking messages, arranging and scheduling appointments and meetings, and providing timely management of correspondence. + Represent the SROTC for university internal meetings or events. + Acting as the primary point of contact between the university, ROTC, and external agencies. + Works closely with military instructors, university administrators, and community partners. + Communicates program updates and requirements to key stakeholders. + Develop administrative and technical procedures for the university. + Research, interprets, complies with, and responds to inquiries about rules, regulations, policies, and procedures in accordance with FERPA. + Monitors compliance with university policies and procedures. + Prepare and maintain university level program records, reports, and documentation. + Prepares and monitors university level budgets for ROTC operations, programs, events, and will serve as the purchasing agent. + Reconciles procurement and travel cards and any difference or expectations between invoices and approved documents. + Serves as the university accountability property officer. + Maintains assets belonging to the College, maintains web pages related to the College, collaborates with other department administrative assistants, and coordinates the ROTC work and interaction within the university system. + Direct students (cadets) with resource referral to appropriate university student services to include enrollment, academic advising, scholarships, housing, and career counseling...etc. + Assist in on-campus coordination for recruitment activities to include event programming, student engagement, and program awareness initiatives. To include Commissioning Ceremonies, Military Ball or Promotion Ceremonies. + May hire, train, and supervise student workers. + Performs other duties as assigned. + This position may require work outside of normal business hours (evening and weekend). Required Education and Experience: + Student must be enrolled in a master’s program at Texas A&M University-San Antonio taking at least 6 credit hours. + Must be in good academic standing with the university according to Graduate Student Academic Standing Standards and have a minimum GPA of 3.0. + Student must be familiar with the Texas A&M University-San Antonio Office of Military Affairs and its services. Preferred Education and Experience: + Military connected or veteran student status. Knowledge, Skills, and Abilities: + Strong interest in generating innovative ideas and initiating new programs. + Knowledge of computers and software related to assist students in a university setting, including Microsoft Office. + Excellent oral and written communication skills. + Effective interpersonal skills for working with students, alumni, faculty, and staff. + Excellent customer service skills. + Ability to work independently. + Exceptional adaptability and flexibility skills. + Strong self-initiative skills. Applicant Instructions:   Please make sure to provide the following documents:  + Cover Letter + Resume / CV   + Professional References For detailed instructions on how to apply for any position on our website, please use the following link:  http://www.tamusa.edu/humanresources/job-opportunities/index.html ​   Summary of Employee Benefits:   www.tamusa.edu/human-resources/documents/Summary-of-Employees-Benefits1.pdf Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities.  Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted , no changes or revisions can be made.  If you have issues with adding documents to your application, please contact HR at 210-784-2058.   In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.  All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.