At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. 

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When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

\n \nResearch Consultant\nWhy We Have This Role\n

This role is essential as part of Qualtrics' expanding market research community, where you will help some of the brightest minds elevate their research efforts. Collaborating closely with a Research Manager, you'll be challenged to develop innovative solutions that address our clients' most pressing research needs. As a Research Expert, you will play a vital role throughout the lifecycle of impactful research projects for strategically important clients. Your work will not only enhance our clients' decision-making processes but also contribute to the overall growth and effectiveness of our research team. This is an exciting opportunity to make a tangible impact and shape the future of research at Qualtrics.

\n \nHow You'll Find Success\n\nEstablishing and maintaining trusting relationships with clients, where they seek your thought-leadership and perspective on research goals\nDelivering insights that clients leverage to make critical business decisions\nOwning a portfolio of projects independently, with support from junior team members\nManaging initiatives with effective project management and exceptional organizational skills\nDelighting clients as measured by customer satisfaction and repeat business\n\n \nHow You'll Grow\n\nIn this role, you will have the opportunity to expand your project management skills, gain in-depth knowledge of research methodologies, and enhance your leadership abilities.\nWe encourage continuous learning and provide resources and training programs to support your professional development.\nYou will have the chance to participate in industry conferences and leverage networking opportunities to further your career growth.\n\n \nThings You'll Do\n\nWork with clients to define and document stakeholder’s business requirements, understand key business challenges, and develop the customer’s vision into a value-based solution.\nCreate and execute goal-driven account/program plans and provide direct oversight of assigned account portfolio. This includes setting clear project & timeline expectations with clients, managing support assignment, identifying risks & issues, and overseeing execution throughout all stages of projects.\nProvide polished and timely client communication and responsive follow through on all issues, actions, and escalations.\nEnsure customer health and help to expand within existing accounts as program needs mature from the delivery of our key offerings.\nProvide proactive thought leadership and contribute to a growing knowledge network of best practices and methodologies that improve the effectiveness of our team and the information available to our clients.\n\n \nWhat We're Looking For On Your Resume\n\n3+ years within the custom Market Research industry\nResearch experience with a wide array of product, services, brand, and advertising research methodologies\nExperience leading complex research projects (from design through analysis)\nTrack record of success in building customer relationships at multiple levels of a clients’ organization\nAnalytical skills with experience in statistical modeling and analysis.\nProficient with Microsoft suite (Excel, PowerPoint) and Google suite (Sheets, Slides)\nBachelor's or advanced degree in marketing, business, economics, mathematics, or sciences.\nComfortable in a fast-pace, unstructured, and highly competitive environment\nAbility to communicate clearly and pleasantly through both written and spoken mode\nProficiency in English (written & oral)\n\n \nWhat You Should Know About Our Team\n\nOur Edge Research Services team is a collaborative and supportive group of professionals dedicated to delivering high-quality results to our clients.\nWe foster a culture of open communication, innovation, and knowledge sharing.\nYou will have the opportunity to work closely with subject matter experts and contribute to groundbreaking research initiatives.\n\n

 

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Our Team’s Favorite Perks and Benefits

\n\nCompetitive salary, performance bonuses, and savings investment account.\nQuarterly reimbursement for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.\nMonthly allowances.\nExperience bonus to be used for an “Experience” of your choosing every year.\nAmazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.\n\n \nThe Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.\n \nQualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.\n \n​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act\n \nQualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.\n \nNot finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.