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Research & Evaluation Coordinator

Full-Time, Permanent 

Hybrid, Toronto

Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.

More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.       

For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.

Role Overview: This individual leads and coordinates multiple research and evaluation projects at Covenant House Toronto on various topics and programming related to youth homelessness and sex trafficking. 

Responsibilities:

Keeping abreast of current research and literature Creating research and evaluation frameworks, including identification of methodology and measurement toolsQualitative and quantitative data collection and analysisSynthesis and writing of results Dissemination of research and evaluation findingsCreation and administration of surveys using Qualtrics Working with program staff to identify and develop measures for outcomes and KPIsDevelopment of data visualizations, and infographics Support CHT staff in understanding, collecting and utilizing data and findings Other tasks as assigned to support departmental and/or organizational objectives

Qualifications:

Master’s Degree, preferably in social sciences, or Bachelor’s and equivalent experience 3-5 years of direct research and/or evaluation experience utilizing both quantitative and qualitative methodologies, data, and analysis. Experience coordinating research and/or evaluation will be prioritized Knowledge of both qualitative and quantitative methodologies and related software e.g., SPSS and NVivo Ability to create data visualizations, knowledge of Tableau, Canva and Infogram an asset Excellent communication skills, both written and spoken Comfortable taking initiative, working on multiple tasks and in a fast-paced environmentStrong interpersonal and critical thinking skills, with attention to detail and quality of outputsAbility to conduct all stages of research and evaluation process from a trauma-informed, anti-oppressive lens Ability to flex hours (evenings/weekends) to accommodate data collection and other projects as neededKnowledge of youth homelessness, sex trafficking and/or front-line work is an asset Interested candidates should submit their resume and cover letter in one document no later than August 12, 2025. Only candidates selected to move forward in the recruitment process will be contacted. No agencies for phone calls please. 
At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.

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