The Business

Market and Client Insights (MCI) is a corporate function serving all WTW geographies, segments and corporate functions. Our mission is to provide research and insights regarding markets, clients, prospects, industries and competitors to drive revenue growth through more effective sales, marketing, and innovation. 

The team provides a range of services from information access and delivery (leveraging 3rd-party research subscriptions and WTW proprietary research and data) to primary and secondary research for more complex requests requiring multiple sources and potentially multiple methodologies. Key deliverables include market assessments, company and industry profiles, competitor and competitive analyses, market trend reports, and prospect lists.

The Role 

Execute variety of insight projects, employing different research methods and synthesizing information from multiple sources as needed. Develop comprehensive reports documenting study scope, methodologies, key research findings, and data analysis. Collaborate with the entire MCI team to define, maintain, and execute research projects that align with business goals and objectives. Proficiently use research databases and effectively utilize external research sources (e.g., D&B Hoover’s, Factiva, S&P, AM Best). Deliver high-quality output while meeting required timelines. Oversee projects to ensure adherence to timelines and quality standards. Engage with stakeholders as necessary. Maintain working knowledge of WTW businesses, priorities, and ecosystem; connect MCI services and capabilities to key stakeholders’ business priorities.  Utilize generative AI and automation tools to enhance research efficiency and accuracy.

The Requirements

Experience in a similar role, utilizing a wide range of research tools, techniques, and data sources.Strong project management skills and ability to manage multiple projects simultaneously, setting clear milestones and meeting deadlines. Exceptional written and oral communication skills, with a demonstrated ability to work with stakeholders and collaborate with colleagues across the organisation.Strong research and analytical skills with demonstrated ability to analyse and visualise data to deliver compelling stories.Proficient in Excel-based analysis for projects and reports.High level of attention to detail and focus on accuracy.Logical thinking and proactive problem-solving abilities.Ability to work within a multi-location team environment.Team player capable of working in the best interests of the firm.Experience working with generative AI and automation tools to improve data analysis and research insights.University degree or student in any stream.Academic record with exposure to Marketing, Statistics, Economics, Operations Research, or Finance preferred.We would value candidates with experience in business research, who have worked in in-house teams, Captive/KPO firms, or third-party research agencies serving multiple clients in the B2B sector. Additionally, knowledge of the Insurance Industry and its dynamics, as well as familiarity with sectors such as Oil and Gas, Construction, Aerospace, Marine, and segments like Talents & Rewards, Human Capital Benefits, and Risk & Broking, would be considered advantages.

 

Equal Opportunity Employer