Purpose & Overall Relevance for the Organization:

 

Execute sales operation for business account(s) portfolio based on global and Market strategies jointly with superiors / subordinates

 

Key Responsibilities:

 

Functional:

Support to execute improvement for operation and process for sales team with BPO team to improve our business and for customer satisfaction. Execute all call off data from customers to be processed accurately and on time following policies and compliance. Report status and issue to account managers and team manager. Execute sales operation tasks accurately and timely. Respond timely and efficiently to all incoming inquiries and correspondence, both internal and external, relative to all accounts. Keep relationships with relevant teams  (ex. sales, SCM, finance, marketing and CTC) and customers to proceed our business smoothly. Data coordination/ consolidation to support account managers for their sales activities

 

KPI:

Net Sales/Margin/DCC of Sales

 

Key Relationships:   

 

Sales Customers SCM Finance Marketing

 

Knowledge Skills and Abilities:

 

Profound understanding of Sporting goods industry and Wholesale / Retail math Strategic thinking and ability to work with cross functional team to drive initiatives Strong communication skill Strong database management skill IT: Advanced MS Office skill, SAP Knowledge Basic Credit/Accounting knowledge are preferred

 

Requisite Education and Experience / Minimum Qualifications:

 

University degree in Business or equivalent 2 years of functional experiences in Sporting goods / Apparel industry Sales operation experiences preferred English: Intermediate in writing and speaking Japanese: Fluent