Why Inflight Services?

Our customers choose United because of our dedication to safety and passion for service. Uniteds Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.

Job overview and responsibilities

Responsible for providing service center support to flight attendants.

Flight Attendant Administrative Support – Provides service center telephone support to flight attendants by furnishing information, resolving problems, and coordinating personnel and related business issues and/or processesMaintains familiarity with collective bargaining agreement, company and division practices and policies concerning crew schedule adjustments, personal or medical leaves, and other subjects to effectively process needs and/or requestsMonitor/Audit vendor servicesVendor site visits

Why Inflight Services?

Our customers choose United because of our dedication to safety and passion for service. Uniteds Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.

Job overview and responsibilities

Responsible for providing service center support to flight attendants.

Flight Attendant Administrative Support – Provides service center telephone support to flight attendants by furnishing information, resolving problems, and coordinating personnel and related business issues and/or processesMaintains familiarity with collective bargaining agreement, company and division practices and policies concerning crew schedule adjustments, personal or medical leaves, and other subjects to effectively process needs and/or requestsMonitor/Audit vendor servicesVendor site visits

What’s needed to succeed (Minimum Qualifications):

High school diploma or equivalentExperience in service environmentUse of a desktop computerTechnical writingMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):Bachelors DegreeExperience in Inflight Division Proficient in Microsoft ExcelWhat’s needed to succeed (Minimum Qualifications):

High school diploma or equivalentExperience in service environmentUse of a desktop computerTechnical writingMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):Bachelors DegreeExperience in Inflight Division Proficient in Microsoft Excel