Remote Work: No

Overview: At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.
Let’s create tomorrow together.

Performs logistical tasks (receiving & shipping), troubleshooting, repair (mechanical or electrical in nature), testing, and cleaning of customer returned products. Directly supports operational improvement activities and the implementation of cost reduction ideas.

Responsibilities:
Posses full product knowledge within a subset of a product family and associated processes.Competently performs logical and methodical troubleshooting quickly and accurately with demonstrated ability to perform analytical testing and other test experiments to identify root cause of failures.Orders parts necessary for repairs, reviews kanban stocking levels and makes recommendations for adjusting order quantity amounts.Ability to research and collect specifications on mechanical or electronic components and evaluate compliance of components to specifications.Supports NPI (New Products Engineering) with design for serviceability practices on new products.Solid understanding of Lean Manufacturing concepts (i.e. types of waste, cycle and takt time, andon, kanban, kaizen, FIFO, JIT, poka yoke, line balancing, etc…)Performs work method analysis and develops best practices for a variety of operations along with setting standard work times.Learns and develops ability to analyze data from reports to make business decisions related to work force utilization (i.e. line balancing, OT, etc...)Full knowledge and understanding of the cost components of the operation.Designs and builds fixtures to assist with improving the efficiency and accuracy of the repair process.Ability to develop accurate and detailed work method documentation.Regularly attends Quality Circle Meetings or other meetings to discuss and present repair analytics.Analyzes data and trends associated to repeat repairs with ability to implement corrective actions.Thorough understanding of the top common failure modes of products in areas of expertise.Learns and develops familiarity with the concepts of basic statistics (i.e. normal distribution, variance, and basic SPC) and can apply them to business needs.Ensures that the test equipment, devices under test, and the testing environment are correctly maintained such that test results are not compromised with full understanding of maintenance and calibration programs.Demonstrates innovative and creative ideas in managing safety in the workplace.Leads by example in terms of safe working behaviors, 5S, and in emergency situations (i.e. fire alarm evacuations).Learns and develops knowledge of industry standards for operational safety topics (i.e. handling hazardous materials and chemicals).Develops and implements corrective actions in response to safety and 5S audit findings.Understands the goals, objectives, and priorities of other areas of the department and supports to align resources to those priorities.Develops training content and or courses and delivers training to other associates.Assists repair leaders with daily work load management, employee communications, and other leadership aspects of the operation.Works on a full range of problems of moderate scope that require selection and/or modification of existing procedures and processes.Receives Intermittent Supervision on day-to-day work and General Supervision on new assignments.Typically requires generation of data in cases where existing data is insufficient to resolve problems.Networks with internal and external personnel in own area of expertise.
Qualifications:
Minimum Education:High School Diploma or GED preferred but not requiredMinimum Work Experience (years):2+ YearsKey Skills and Competencies:Competently performs the full range of standard duties and performs some advanced duties.Full knowledge of job related policies and procedures, developing knowledge of general corporate policies and directions.benefits: 25 days holiday + public holidaysUp to 32 hours paid time off per year to volunteer with a charity of your choiceReward & Recognition scheme - earn points to spend onlinePension Scheme with a matched contribution up to 7%Private medical coverAccess to an innovative online learning platformCycle to work schemeEmployee Assistance Program

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