Overland Park, KS, US
1 day ago
Remote Operations Center Manager

 

At Black & Veatch, our employee-owners go beyond the project. For over a century, we have been breaking down social, economic and geographic barriers by making life's critical resources accessible to all. Working with us, you will help provide critical expertise as we, along with our valued clients, deliver solutions that positively impact communities around the world. Our professionals are our greatest asset, and we believe nothing is more important than the health, happiness and professional growth of our employee-owners. With a focus on flexible work-life balance options, an expanding and diverse workforce, and limitless career growth opportunities, we will give you our best to help you give us your best, and together we can build a world of difference. 

 

Req Id : 110317 

Opportunity Type : Staff 

Full time/Part time : Full-Time  

Employment Status: [[employmentStatus]] 

Why Black and Veatch

Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day 1. 
 

Our hybrid environment allows you to balance your work and personal life. At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.

The Opportunity

This position functions as the manager of the Remote Operations (Control) Center (ROC), responsible for creating and maintaining standard operating procedures and leading the team of operators. This position will have care custody and control of the ROC and lead the integration of new clients and assets into the ROC which will require periodic travel to site to support integration activities. This position will operate with a high level of independence in developing and maintaining ROC operations in alignment with business objectives and strategic intent.

The Team

Black & Veatch’s Asset Management Team focuses on helping clients plan, operate, maintain, monitor, rehabilitate, and replace their assets in the right way at the right time. The result is that clients optimize asset performance, manage risk, and drive down operational, maintenance, and capital costs.

The Remote Operations Center Team is a specialized group responsible for operating and monitoring assets for clients as well as documenting and tracking progress of maintenance related work. 

Key Responsibilities

•    Managerial responsibility for a team of 8 or more operators
•    Responsible for all operational processes, procedures, training, and staff development required to support Remote Operations Center (ROC) operations and functions.
•    Coordinates with business leaders, divisional, and corporate support groups to ensure continuous development (resources, infrastructure, facilities) of the ROC in support of strategic business objectives and compliance needs.
•    Performs Real-time operations of distributed asset power generation technologies in Remote Operations Center.
•    Interfaces with multiple parties for identification, diagnosis and resolution of site operations and maintenance problems, including the site O&M team, site owner, regulatory agencies, and B&V leadership.
•    Engages in multiple aspects of ROC responsibilities.
•    Follows scheduled energy dispatch instructions.
•    Develops processes and procedures for both site-specific projects and the Remote Operations Center.
•    Schedules and coordinates operator schedules including holidays, OT, and coverage.
•    Identifies and ensures operator training is completed and developed as needed.
•    Assists with Monitoring & Diagnostics (M&D) teams using predictive analytics for proactive monitoring of power generation, renewables, process industries and distributed generation assets.
•    Plans, organizes, and leads project activities as well as manages the cost reduction activities from idea to implementation.
•    Strong supporting role in client engagement to maintain existing contracts and in the pursuit and capture of new contracts.
•    Provides labor estimation and costing in support of proposals for ROC services and support.
•    Creates tracking methods to track progress of the current and future ROC projects.
•    Achieves goals in various metrics, from contract signature to routine operations using KPIs.
•    Maintains and records compliance standards and evidence.
•    Assists operators with daily duties.
•    Gathers needed information and builds routine reporting as necessary.
•    Maintains accurate record keeping within B&V guidelines.
•    Implements and maintains ROC control system software.
•    Implements and maintains ROC digital logging solution in a ready for audit state.
•    Ensures quality control standards are met based on B&V guidelines.

Management Responsibilities Supervises work of others. Responsible for hiring, discipline, and pay administration of their subordinates.Preferred Qualifications Associate degree, certificate, or trades/vocational experience preferred 10+ years of related work experience Previous Operations experience related to Battery Storage, Solar, Wind, Simple Cycle Thermal Generation, or Combined Cycle Thermal Generation ROC Lead / Manager experience preferred Advanced industry knowledge including technology and project management Advanced knowledge of Power Plant systems and Processes Intermediate knowledge of NERC responsibilities Basic knowledge of construction and constructability practices and principles Team leadership experience Minimum Qualifications A minimum total of 10 years of related work experience is typically necessary to move into this level. All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.Certifications Industry recognized credentials preferred as may be available and potentially necessary for job function.Work Environment/Schedule Typical office environment Including sitting, walking, talking, hearing, reading, writing, keyboarding, driving, filing, reaching, stooping, crouching, bending, standing for extended periods of time, lifting or carrying up to 40 pounds. This position would require working in a typical office environment. The position may entail prolonged periods of sitting and computer use, and the professional would ideally be able to maintain focus and attention to detail throughout the workday. Salary Plan ENS: Eng & Technical SpecialtiesJob Grade 132

BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.

 

By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

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