Join Our Customer Experience Team – Where Every Call Counts! Are you passionate about helping others and solving problems with a smile? Whether you're a seasoned pro or Kicking off your career, we’re looking for energetic, customer-focused individuals ready to make a difference—one conversation at a time. What You’ll Do Deliver exceptional service and support that truly matters: + Answer inbound customer calls with empathy and efficiency + Reset passwords and assist with account creation + Help customers upload documents and manage their accounts + Answer general inquiries and guide customers through healthcare options + Engage via phone and online chat to provide real-time support + ✅ Verify eligibility and explain coverage options clearly Be a Problem-Solving Pro We love creative thinkers who thrive on finding solutions: + ️‍♂️ Diagnose and resolve customer issues quickly and effectively + Think outside the box to tackle unique challenges Become a Product & Policy Expert We’ll train you to be the go-to resource: + Adapt to evolving projects and updates with ease + Embody our company values in every interaction + Complete training and certification programs to grow your expertise + Follow communication guidelines and company procedures ️ Keep Things Running Smoothly Behind-the-scenes work that keeps the customer journey seamless: + Input customer data accurately into our system + Handle various administrative tasks as needed What We’re Looking ForSkills That Shine: + Customer service, inbound call center, hospitality, retail, healthcare + Licensed agents, bilingual support, Microsoft Office, troubleshooting Recommended Skill Set: + Experience in high-level retail or food service roles + Recent work history with consistent tenure + Comfortable with basic tech troubleshooting while working remotely What Might Hold You Back We’re all about growth, but here are a few red flags: + Difficulty understanding workflows or following procedures + Short, vague responses during interviews + Lack of professionalism or interest in helping others Why Apply? + Entry-level opportunity with room to grow + Supportive team and training provided + Make a real impact in people’s lives every day Ready to turn your passion for helping others into a rewarding career? Apply now and let’s build something great together! ✨ Pay and Benefits The pay range for this position is $15.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 15, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.