Work EnvironmentThis is a 100% remote position, with CMAs located anywhere throughout the U.S., operating on Eastern Time Zone. Candidates must have a private enclosed office space in their home to ensure HIPAA privacy standards, free from loud distractions or interruptions. Candidates cannot work outside of their home, such as in a coffee shop or library. The schedule is Monday through Friday, with no weekends and no holidays. Shifts are from 8am EST to 4:30pm EST or 12pm EST to 8pm EST.Qualifications: Active Certified Medical Assistant (CMA) certification (accepted from AAMA, AMT, NHA, or NCCT).Minimum of 3 years of experience as a CMA.Strong customer service skills with effective and empathetic communication.Proficiency in telehealth platforms and EHR systems.Ability to work independently and manage time effectively.Excellent problem-solving skills and attention to detail.Tech-savvy with independent computer skills.

Job Description

We are seeking dedicated and patient-oriented Certified Medical Assistants to join a Telehealth program project. This fully remote position will have you play a crucial role in assisting patients by offering support and guidance on the use of their kits provided to them. You will handle inbound calls, provide exceptional customer service, and ensure accurate collection of patients' vitals in a high-volume, remote environment where empathy, efficiency, and accuracy are essential.

ResponsibilitiesAssist patients with telehealth kit usage.Handle inbound calls and provide exceptional customer service.Collect and accurately record patients' vitals.Operate telehealth platforms and electronic health record systems.Maintain HIPAA privacy standards in a remote work setting.
Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jul 31, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.