Phoenix, AZ, USA
18 days ago
Remarketing Sales Manager

Changing the Way the World Moves

At Lucid Motors, we’re redefining luxury electric mobility — and now, we’re expanding how customers experience that journey. We’re building a new business unit dedicated to Pre-Owned Vehicle Sales, focused on creating a direct-to-consumer channel that reimagines how customers buy and sell pre-owned Lucid vehicles.

This is more than a job. It’s a chance to help build a business from the ground up within one of the most innovative EV companies in the world. If you’re a strategic thinker, an operational leader, and someone who thrives in fast-paced, start-up-style environments, we want you.

What You’ll Do

· Launch and scale Lucid’s direct-to-consumer Pre-Owned Vehicle Sales business across key markets.

· Lead end-to-end ownership of the pre-owned sales process — from customer acquisition to delivery — while ensuring a premium brand experience.

· Build and manage a high-performing sales team, including hiring, training, and performance development.

· Develop and implement strategies to drive key metrics including sales volume, customer conversion, advisor productivity, and more.

· Collaborate cross-functionally with Sales, Service, Delivery, Marketing, Finance, and Technology teams to create frictionless processes and integrated systems.

· Own the customer experience throughout the used car journey, including trade-in valuations, pricing transparency, and direct communication.

· Partner with data, product, and engineering teams to test and deploy innovative tools that support a frictionless and transparent buying process through pricing optimization, and digital retailing.

· Manage and resolve customer escalations while continually improving support channels and experience.

· Represent Lucid in the pre-owned marketplace, identifying growth opportunities and partnerships to expand inventory and reach.

Who You Are

· A builder at heart with a proven ability to scale new businesses or business units in an entrepreneurial or start-up environment.

· Experienced in used car operations, retail sales management, or digital automotive commerce.

· Customer-obsessed, data-driven, and relentlessly focused on operational excellence.

· Capable of navigating ambiguity and solving complex problems with creative, strategic thinking.

· A people leader who sets a high bar and empowers your team to meet it.

· Comfortable in a cross-functional environment where collaboration fuels results.

Qualifications

· 5+ years of experience in automotive sales, used car operations, or direct-to-consumer retail.

· 2+ years of experience in a leadership or management role with demonstrated success in driving performance.

· Exceptional communication, organizational, and analytical skills.

· Ability to travel domestically as needed.

· Passion for sustainability and the future of mobility.

Preferred Qualifications

· Experience launching or scaling a used car sales business, digital vehicle marketplace, or related program.

· Familiarity with CRM systems, inventory management tools, and data platforms.

· Prior experience working in a technology-forward or EV-focused company.

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
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