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DESCRIPTION / MAIN RESPONSABILITIES

Improve Ayvens’ remarketing business process performance and spread the culture of continuous improvement and operational excellence across the group 

As such, within the Remarketing Operational Excellence team, the business process analyst will be in charge of:

Improving remarketing processes:

Monitor key process performance indicatorsIdentify key remarketing business areas and processes that require improvementsAnalyse existing processes and pain pointsIdentify solutions and enhanced processes through a strong collaboration with local stakeholders and expertsMonitor the process performance evolution and the achievement of the expected benefits

Developing process standardization

Design more standardized processes and support countries in adopting the changeEncourage and facilitate the sharing of best practices between countries, around process performance, operational efficiency and customer satisfaction

Supporting operational excellence and continuous improvement:

Act as a process efficiency expert to support central and local teams on methodology and best practicesDevelop and anchor locally the culture and practices of continuous improvement within the subsidiaries by using BPM and Lean Management methodologies and developing local managerial skillsContribute to create process reviews governance at group levelContribute to identify and minimize operational risks on remarketing activity

Supporting business and digital transformation:

Collaborate on digital projects to facilitate the adoption of digital transformationSupport central and local projects related to organisational transformation

Different contacts:

Product Owners and BPM/biz dev teamRemarketing Managers & General Managers in countriesInternational customersExternal providers

MAIN SKILLS (HARD AND SOFT)

Deep knowledge of process optimisation and/or lean management methodologiesCollective intelligence workshops facilitationSense of relationshipKPI-oriented and analytical mind

QUALIFICATIONS / EXPERIENCE

Experience in Project management (process improvement)Experience in entities is a real plusExperience with international coordination, either within an international group between HQ and subsidiaries or within a network of playersBusiness School, Master’s DegreeEnglish ++

 LOCATION

Based in ALD S.A in Rueil-MalmaisonInternational mobility (business travels)

Why Ayvens?  

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

*ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.