Job Summary:
The Relationship & New Products Development Manager is an experienced insurance professional who drives business development and product innovation for our captive insurance companies. This role combines strong relationship management skills with deep insurance market knowledge to expand our program offerings and strengthen client partnerships. The ideal candidate brings substantial insurance placement experience and a proven track record of developing innovative insurance solutions. The successful candidate will drive the growth and innovation of our captive insurance program through strategic relationship management and product development. This position offers the opportunity to shape our insurance offerings while building lasting partnerships with key stakeholders across the organization.
Key Responsibilities:
Relationship Management & Business Development:
Build and maintain strong relationships with clients, brokers, and fronting carriers.Identify and pursue strategic opportunities to expand existing client relationships.Lead client meetings and presentations to demonstrate program value and identify new opportunities.Develop and execute targeted strategies for relationship growth and retention.Serve as the primary point of contact for key stakeholders, ensuring high levels of service and satisfaction.Perform other duties as assigned.Product Development & Innovation:
Identify market gaps and opportunities for new insurance products and coverage enhancements.Design and implement new insurance programs based on client needs and market conditions.Collaborate with underwriting and actuarial teams to develop pricing and coverage structures.Monitor industry trends and competitor offerings to ensure program competitiveness.Lead the product development lifecycle from concept to implementation.Coordinate with claims and risk management teams to ensure program effectiveness.Develop and maintain program documentation and marketing materials.Required Knowledge, Skills, and Abilities:
Bachelor’s degree in business, Risk Management, or related field.5-7 years of insurance industry experience, with significant time in brokerage or carrier sales roles.Proven track record of successful insurance program placement across multiple lines of coverage.Experience in product development and program design.Comprehensive understanding of commercial insurance products and markets.Strong knowledge of policy forms and coverage structures.Proficiency in insurance program design and placement strategies.Understanding of captive insurance operations and alternative risk transfer.Experience with insurance technology platforms and analytics tools.Outstanding relationship-building and networking abilities.Excellent presentation and communication skills.Strong negotiation and influencing capabilities.Creative problem-solving approach to insurance solutions.Strategic thinking with attention to market opportunities.Ability to manage multiple stakeholder relationships effectively.Preferred Knowledge, Skills, and Abilities:
Insurance licenses and professional designations (CPCU, ARM, or similar) preferred.All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Ilitch Holdings, Inc.
Ilitch Holdings, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
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