Position Title

Relationship Manager

 

Location

New York, NY 10018

 

Job Summary

The Relationship Manager will be responsible for prospecting, building, on-boarding and maintaining banking relationships with bank clients. This role is key to driving business growth for the Private Banking Group by providing personalized banking services to financial institution customers.

Pay Range: Base salary between $85,000-$115,000, plus annual performance-based bonus, to be determined based on individual qualifications and geographical location.

 

Job Responsibilities:

Develops and expands existing relationships including sales efforts; engages key Product Partners as appropriate in delivering the full breadth of the bank to satisfy clients needs.Oversees all aspects of account management, including new account opening, follow-up, communications, maintenance.Provides ongoing relationship servicing with current clients to maintain goodwill and gain additional business; Handles sensitive client relationships and larger client needs.Analyzes problems; answers inquires for a client; researches and responds accordingly; may coordinate with other departments as needed.Coordinates and assists back office personnel in resolving credit problems, delinquent payment issues, and other related affairs.Assists Group Director in the development and execution in acquiring targeted new to bank relationships.Reviews various reports including check fraud, significant activity, significant change, large deposit, detailed transaction report and month-end reports; investigate & approve when needed.

ADDITIONAL ACCOUNTABILITIES

Performs special projects, and additional duties and responsibilities as required.Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Required Qualifications:

Education level: High School / High School Equivalency (GED, HiSET, TASC) / Foreign EquivalentMinimum experience required: 5+ Years

Preferred Qualifications:

Education level: Undergraduate Degree (4 years or equivalent)5+ years in financial services providing high level support to clientsExperience with business development (book of business to expand)

Job Competencies

Strong knowledge of financial products/services, including lending and cash managementMakes independent decisions balancing riskDetail orientedClient-focusedTeam PlayerPhysical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank