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Relationship Manager, Bank

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

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Relationship Manager, Bank

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JDirector of Product at Fiserv leads product strategy and vision for core solutions.Job Description GenerationJRelationship Manager at Fiserv manages client relationships strategically.Job Description GenerationJDeposit Consultant role at Fiserv.Job Description GenerationRecentJDirector of Product at Fiserv leads product strategy and vision for core solutions.Job Description GenerationJProduct Management Advisor Sr. I drives innovation and shapes Fiserv's offerings.Job Description GenerationJUpdating product management description.Job Description GenerationJRelationship Manager at Fiserv: client relationships, revenue, sales, satisfaction.Job Description GenerationJGrade 11: Engage with Sales Executives to drive sales.Job Description GenerationJProduct Management Analyst at Fiserv drives product success.Job Description GenerationJTechnical services for product initiatives, data analysis, and communication.Job Description GenerationJProvide technical services and assistance for product initiatives.Job Description GenerationPrevious 7 daysJFiserv hiring Sales Executive for SMB Payments.Job Description GenerationJGreat Proposal Specialist secures client relationships with pricing expertise.Job Description GenerationJFiserv hiring Sales Executive for ePayments.Job Description GenerationJDigital Banking Account Executive at Fiserv manages client relationships and drives growth.Job Description GenerationJFiserv hiring Sales Executive for ePayments.Job Description GenerationPrevious 30 daysJDigital Banking Account Executive: Manage client relationships, drive growth, and exceed performanceJob Description GenerationJLead sales team for Fiserv's Financial & Risk Management Solutions.Job Description GenerationMayDUser inquiring about job description.Dev PersonaJSales Executive for Digital Payments at Fiserv sells online banking and payment services to financiaJob Description GenerationJSales Executive, Card Services builds relationships, drives sales, and provides strategic advice toJob Description GenerationJSales Executive drives sales and expands market share.Job Description GenerationJSales Executive drives Fiserv market share in Large Financial Institution space through solution salJob Description GenerationJAccount Executive responsible for managing clients, upselling products, and building relationships.Job Description GenerationJDirector, Account Exec - Credit Card Services manages sales, revenue, and client satisfaction for FiJob Description GenerationJDigital Account Executive manages client relationships and drives sales for Fiserv.Job Description GenerationJBank Sales Executive, Digital - Drive revenue growth, deliver presentations, develop relationships,Job Description GenerationJLead sales team for Large FI segment, drive new sales, exceed targets, manage pipeline, mentor staffJob Description GenerationJBank sales executive role: Drive sales efforts to expand Fiserv market share in the financial institJob Description GenerationAprilJ

Job Description Generation

Director of Product at Fiserv leads product strategy and vision for core solutions.ModelGPT 4o

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Today

11:22

Grade 14 What does a Director of Product do at Fiserv? As a Director, Product to join our Signature team you will be accountable for ensuring the product strategy and vision is embodied in the delivered releases of Fiserv’s core account processing solutions. You will be responsible for making product functionality decisions within the software development life cycle to ensure this vision is delivered to the market in an authentic and timely fashion. To adequately fulfill these responsibilities, you will need to maintain knowledge of account processing, fintech’s and industry trends. This may also be your chance to enter the fast-paced and challenging area product and technology - a field that is revolutionizing the way consumers manage their financial lives and lead a product line that is extremely well positioned for explosive growth over the next few years. Successful candidates should be comfortable with high degrees of complexity that demand significant conceptualization and initiative. What you will do: • Work closely with Product Management, Business System Analysts, UX, Development and QA to ensure requirements are interpreted correctly in detailed design specifications and in the construction of the product assigned. • Manage release level scope collaborating very closely with a team of excellent Product Owners. • Provide clear vision, direction and scope decisions for the product backlog and release plans, participate in the evolution of the SDLC. • Collaborate and evangelize detailed product roadmap plans, feature details and technical dependencies with other business units and divisions. • Make product functionality decisions and compromises that deliver the maximum amount of business value into products given the inherent constraints of budgets and timeframes. • Participate in the creation of product launch plans, release notes and help ensure supporting product documentation exists such as- accurate sales collateral, product functionality guides, implementation support documentation, etc. • Monitor product usage to observe trends to make data driven decisions for enhancements, new features, and products. • Influence the creation and modification of operational processes based on a customer and business focus to ensure quality customer and partner interactions. What you need to have: • Bachelor’s degree in a technology or business field • Minimum of 8 years of experience in a product management preferrable • Knowledge of financial services and technology industry products and practices What would be great to have: • Well-developed negotiation and decision-making skills • Entrepreneurial attitude with leadership skills to leverage matrix organizations. • Strong communication skills, both oral and written, to concisely communicate key issues/results in a manner appropriate to the audience, including the executive level. Travel Required: Ability to travel approximately 25%

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11:22

J

What does a successful Director of Product do at Fiserv? As a Director of Product on our Signature team, you will be accountable for ensuring the product strategy and vision is embodied in the delivered releases of Fiserv’s core account processing solutions. You will be responsible for making product functionality decisions within the software development life cycle to ensure this vision is delivered to the market in an authentic and timely fashion. To adequately fulfill these responsibilities, you will need to maintain knowledge of account processing, fintechs, and industry trends. This is an opportunity to work in the fast-paced and challenging area of product and technology, a field revolutionizing the way consumers manage their financial lives and lead a product line poised for explosive growth.

What you will do:

Work closely with Product Management, Business System Analysts, UX, Development, and QA to ensure requirements are interpreted correctly in detailed design specifications and in the construction of the product assigned.Manage release level scope collaborating very closely with a team of excellent Product Owners.Provide clear vision, direction, and scope decisions for the product backlog and release plans, participate in the evolution of the SDLC.Collaborate and evangelize detailed product roadmap plans, feature details, and technical dependencies with other business units and divisions.Make product functionality decisions and compromises that deliver the maximum amount of business value into products given the inherent constraints of budgets and timeframes.Participate in the creation of product launch plans, release notes, and ensure supporting product documentation exists such as accurate sales collateral, product functionality guides, implementation support documentation, etc.Monitor product usage to observe trends to make data-driven decisions for enhancements, new features, and products.Influence the creation and modification of operational processes based on a customer and business focus to ensure quality customer and partner interactions.

What you will need to have:

Bachelor's degree in a technology or business field, and/or equivalent military experience.8+ years of experience in product management.8+ years of experience in financial services and technology industry products and practices.8+ years of experience managing and leading product releases.

What would be great to have:

8+ years of experience in negotiating and making decisions within a matrix organization.8+ years of experience in entrepreneurial leadership roles.8+ years of experience with strong communication skills for executive-level presentations.

Perks at Work:

We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.Advance your career with training, development, certification, and internal mobility opportunities.Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

Ensure that you are reviewing the content that Aitrium has generated, please do not copy and paste results unless you have reviewed for accuracy. To provide direct feedback on this Persona or recommend a new one, please fill out our form. Right click **here ** to open in a new tab.

GPT 4o

11:22

Grade 12 Job Description * What does a great Product Management Advisor II do at Fiserv? A Product Management Advisor II at Fiserv plays a pivotal role in driving and leading Unified Communications ConvergeIT product initiatives to achieve specific outcomes. With a deep understanding of market demands, you will strategize to ensure competitive success while prioritizing user empathy. Collaborating closely with Product Owners, Development, sales, and relationship management, you will transform your competitive strategy into an actionable roadmap, aligning it with Fiserv's overarching strategy.

What You Will Do:

Drive and lead Unified Communications ConvergeIT product initiatives for specific outcomes Collaborate with Product Owners and Development to translate competitive strategy into an executable roadmap Work closely with sales and relationship management to identify client needs and deliver value Align product strategy with Fiserv's overall strategic direction What You Will Need To Have:

Proven product management experience Background in banking and/or financial services Bachelor's degree Master’s degree or MBA preferred Experience with Agile and user-driven development methodologies What Would Be Great To Have:

Strong analytical skills to create and justify business cases Ability to understand market dynamics and develop competitive plans Proficiency in establishing pricing models and delivery guidelines Empathy for user experience and outcomes Curiosity and willingness to continuously learn and evolve product strategies.

View and Edit Context

11:22

J

What does a successful Product Management Advisor II do at Fiserv? A Product Management Advisor II at Fiserv plays a pivotal role in driving and leading Unified Communications ConvergeIT product initiatives to achieve specific outcomes. With a deep understanding of market demands, you will strategize to ensure competitive success while prioritizing user empathy. Collaborating closely with Product Owners, Development, sales, and relationship management, you will transform your competitive strategy into an actionable roadmap, aligning it with Fiserv's overarching strategy.

What you will do:

Drive and lead Unified Communications ConvergeIT product initiatives for specific outcomes.Collaborate with Product Owners and Development to translate competitive strategy into an executable roadmap.Work closely with sales and relationship management to identify client needs and deliver value.Align product strategy with Fiserv's overall strategic direction.

What you will need to have:

Bachelor's degree and/or equivalent military experience.6+ years of experience in product management.6+ years of experience in banking and/or financial services.6+ years of experience with Agile and user-driven development methodologies.

What would be great to have:

6+ years of experience with strong analytical skills to create and justify business cases.6+ years of experience in understanding market dynamics and developing competitive plans.6+ years of experience establishing pricing models and delivery guidelines.6+ years of experience prioritizing user experience and outcomes.6+ years of experience demonstrating curiosity and willingness to continuously learn and evolve product strategies.

Perks at Work:

We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.Advance your career with training, development, certification, and internal mobility opportunities.Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

Ensure that you are reviewing the content that Aitrium has generated, please do not copy and paste results unless you have reviewed for accuracy. To provide direct feedback on this Persona or recommend a new one, please fill out our form. Right click **here ** to open in a new tab.

GPT 4o

11:22

Grade 11 Relationship Manager

Position Purpose Assume the relationship management role in leading the Fiserv overall business relationship with a portfolio of clients from a strategic and consultative perspective. Serving as the primary contact for the client’s executive and/ or senior level managers, the Relationship Manager is responsible for managing and growing the overall (pan-Fiserv) relationship with senior-level decision makers and influencers at assigned clients to create customer loyalty and increase revenues.

The Relationship Manager will leverage Fiserv solutions to maximize client’s growth and profitability, utilizing company resources to ensure client satisfaction, retention, and increased profitability for Fiserv.

Primary Responsibilities: • Serves as primary point of contact and information resource to clients, sales support, marketing, and management regarding ongoing operations. • Obtain assigned sales quota through contract renewals and the sale of various products and services to assigned client portfolio in partnership with product sales SMEs. • Carries out day to day maintenance of daily operations for assigned client portfolio. • Responsible for retaining customers through proactive contacts, thorough follow-up on outstanding issues, and professional contract negotiations. • Maintain industry and product knowledge, an understanding of customers’ needs and concerns while continuously promoting a positive company image. • Under limited direction, meets or exceeds corporate goals regarding revenue, profit, and customer satisfaction.

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Minimum Job Qualifications: • A Bachelor’s Degree in Finance, Business Administration or related discipline is preferred OR equivalent experience with a High School diploma • Min of 3 years in Financial Services or Banking industry

Additional Requirements: • Experience managing and growing relationships with large/complex organizations preferred. • Experience in sales and negotiating techniques are preferred. • Must have knowledge of business and operations in the financial/technology industry. • Excellent interpersonal skills, including written and verbal communications and group presentation skills. • Must be able to organize activities and handle multiple projects simultaneously, effectively and with timely follow-up on each. • Possess a positive attitude while operating under pressure and be an independent problem-solver. • May be required to train others (client and internal staff) in area of technical expertise. • While this position has no direct reports, it does require interaction with subordinates and other staff members to ensure client satisfaction. • Proven ability to interface with senior management or executives and requires minimal supervision and direction. • Requires ability to influence at multiple levels internally and externally to accomplish business goals. • Proficiency in working with Microsoft tools: Word, Excel, PowerPoint and Outlook.

Preferred Qualifications: • Knowledge of Fiserv systems is helpful, including Salesforce or similar eCRM tool. • Fundamental knowledge of computer systems including host-based systems, especially financial data processing systems highly desirable.

Travel Required: Up to 60% domestic travel

View and Edit Context

11:22

J

What does a successful Relationship Manager do at Fiserv? As a Relationship Manager at Fiserv, you will lead the overall business relationship with a portfolio of clients from a strategic and consultative perspective. Serving as the primary contact for the client’s executive and senior-level managers, you will manage and grow the relationship with senior-level decision-makers and influencers at assigned clients, creating customer loyalty and increasing revenues. Leveraging Fiserv solutions, you will maximize client growth and profitability, utilizing company resources to ensure client satisfaction, retention, and increased profitability for Fiserv.

What you will do:

Serve as the primary point of contact and information resource for clients, sales support, marketing, and management regarding ongoing operations.Obtain assigned sales quota through contract renewals and the sale of various products and services to the assigned client portfolio in partnership with product sales SMEs.Handle day-to-day maintenance of operations for the assigned client portfolio.Retain customers through proactive contacts, thorough follow-up on outstanding issues, and professional contract negotiations.Maintain industry and product knowledge, understanding of customers’ needs and concerns, while promoting a positive company image.Meet or exceed corporate goals regarding revenue, profit, and customer satisfaction.

What you will need to have:

Bachelor's degree in Finance, Business Administration, or a related discipline, and/or equivalent military experience.6+ years of experience in financial services or banking industry.6+ years of experience managing and growing relationships with large/complex organizations.6+ years of experience in sales and negotiating techniques.Proficiency in working with Microsoft tools: Word, Excel, PowerPoint, and Outlook.6+ years of experience in business and operations in the financial/technology industry.Travel Required: Up to 60% domestic travel

What would be great to have:

6+ years of experience with knowledge of Fiserv systems, including Salesforce or similar eCRM tool.6+ years of experience with fundamental knowledge of computer systems, including host-based systems, especially financial data processing systems.


 

Salary Range

$71,400.00 - $151,900.00

These pay ranges apply to employees in Illinois, California and District of Columbia. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan.

Thank you for considering employment with Fiserv.  Please:

Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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