Location Address:

2800 Chicago Ave S
Suite 102
Minneapolis, MN 55407-1353


Date Posted:

July 17, 2025

Department:

31202100 Courage Kenny Rehabilitation Institute Sports & Physical Therapy Abbott 2800

Shift:

Day/Evening (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union-NCT

Weekend Rotation:

None

Job Summary:

As the first point of contact for patients and clients at Courage Kenny Rehabilitation Institute, the Rehabilitation Services Coordinator plays a vital role in creating a welcoming and supportive environment. With empathy and attention to detail, you ensure that each individual feels seen, heard, and cared for from the moment they arrive.

You manage the check-in process with warmth and efficiency, verifying that all department records and demographic information are complete and accurate. Your work ensures that every patient’s care begins on a solid foundation. In addition, you'll coordinate and schedule future appointments, helping patients stay on track with their rehabilitation journey.

Key Position Details:

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Other preferred qualifications:

1+ year scheduling experience in a healthcare settingExperience with EPIC1+ year in person customer serviceExperience working with patients

About the role:

In-person positionFull time position (80 hours every two-week pay period)8-hour, day evening shiftsNo weekends

Job Description:

The Rehabilitation Services Coordinator is the first point of contact for patients or clients receiving services in the Courage Kenny Rehabilitation Institute. Ensuring the check-in process, department records and demographic information is complete and accurate. Schedules appointments for future visits.

Principle Responsibilities

SchedulingSchedules and/or reschedules patient appointments, procedures, diagnostic tests and other related appointments.Enters all scheduling documentation in the electronic medical record.Registers patients, verifies insurance and obtains prior authorizations as needed.Creates, deletes and modifys schedule versions and calendars to reflect changes in Therapist schedules.Arranges interpreter services for patients as needed.Administrative department supportProvides department reception, patient check-in and telephone coverage, routing messages accordingly.Organizes and maintains department records, manuals and patient education materials.Participates in completion of patient data reporting requirements and compliance with regulatory standards.Creates and maintains all training materials for new and current employees.Assists physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records.Provide department supportMaintains governmental payor logs, including faxing.Updates patient charts.Assists department with sending email communication related to initial patient assessments.Chart preparationAnalyzes patient records to determine if outside documents are needed.Contacts document source, obtains records, scans and index into the electronic medical record.Other duties as assigned.

Required Qualifications

Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description

Preferred Qualifications

High school diploma or GEDCustomer service experience

Physical Demands

Sedentary:Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Pay Range: $21.55 to $29.35 per hour

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. 

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.  

In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.  

Benefits include:

Medical/Dental

PTO/Time Away

Retirement Savings Plans

Life Insurance

Short-term/Long-term Disability

Paid Caregiver Leave

Voluntary Benefits (vision, legal, critical illness)

Tuition Reimbursement or Continuing Medical Education as applicable

Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program

Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.