The Regulatory Specialist will professionally and competently manage and support external regulatory inquiries with a focus on protecting the Chubb brand by: 

reducing regulatory risk by promoting an organizational culture of compliance within Chubb,  fostering strong relationships with regulators by building trust through honesty and transparency,  understanding all aspects of Chubb’s activities in the United States, and  staying informed of how the current and evolving regulatory landscape relates to, and impacts upon, Chubb’s activities. 

The ideal candidate will sit in our Whitehouse Station, NJ or Philadelphia, PA offices.

Major Duties and Responsibilities:

Manage the Regulatory Complaint Handling Process for Chubb’s US P&C Companies. This includes intake, logging, distribution, tracking and submission of regulatory complaints, with a focus on ensuring that all deadlines are met. Develop and circulate reports regarding internal complaint activity, as well as external industry data. Assist in the planning and coordination of administrative details of regulatory audits and examinations (e.g., financial, market conduct, workers comp bureaus, rating bureaus, second injury funds), regulatory investigations, and ad hoc data calls/survey. Provide consultative support to business clients in addressing regulatory issues. Assist in planning and executing on strategies to develop and sustain relationships with key insurance regulators. Effectively support team efforts to utilize systems designed to record and manage data related to current and historical regulatory examinations.

Reporting Relationships:

Reports to a Regulatory Affairs Manager within the NA Regulatory Affairs Group 3+ years of experience in the insurance industry or regulatory/compliance roleBachelors degree in business or business-related discipline preferredExperience handling regulatory complaints, or market conduct examinations preferredAbility to manage competing priorities and deadlinesAbility to collaborate and negotiate with internal and external clientsExcellent communications skills, both oral and writtenExcellent interpersonal skillsAble to work independently as well as in groups Attention to detail and excellent organizational skillsStrong computer skills, including Microsoft OfficeActive learner with the ability and desire to regularly take on new challenges