Registrars are a critical resource in the revenue cycle. The information gathered by a registrar constitutes 50% of the claim information submitted to a third-party payer for reimbursement. The completeness and accuracy of their work has a direct impact on the hospital's cash flow and the patient's customer experience related to a hassle-free billing process. Registrars register patients for inpatient and outpatient services throughout the hospital. The process includes gathering information from patients, validating received information with insurance carriers, determining benefits, estimating out of pocket costs for the patient, and completing forms with the patient in accordance with federal and state regulations.
QualificationsEducation:
High School Graduate or equivalent required.Experience:
Three year customer service experience preferred. Previous clerical, medical terminology, medical office, registration or billing experience preferred.Word processing/computer application experience and knowledge desired.
Other Knowledge/Skills/Abilities:
Minimum typing skill of 40 WPM preferred.Demonstrates excellent interpersonal and communication skills.Demonstrates ability to work independently. Responsibilities Registration Essential FunctionsObtain all information for pre-registration of patientPatient Demographic informationPatient Payor cardsPatient OrderPatient Central Scheduling formVerify all information with patient/representative 1-2 days prior to date of serviceIdentify self and departmentDemographic informationPayor informationTest performingPhysicians to receive reportsTest prep (as needed)Explain check-in process on date of service including need for payor cards to scanVerify patient and payor eligibility on current eligibility system Provide follow-up phone calls with patients (as needed)Indicate patients’ need to register through Outpatient registrationPre-Registration of Add-On patientsAssist with all types of walk-in patients (as needed)Collaborate with Pre-Reg team to improve customer service experience through pre-registrationOther duties as assigned Options Apply for this job onlineApplyShare Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Connect With Us! Not ready to apply? Connect with us for general consideration. Application FAQsSoftware Powered by iCIMS
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