Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
Highgate Corporate Offices Irving, TX
OverviewThe Regional VP of Facilities is responsible for providing support to all properties that are listed in their region. With a focus on, capital planning, capital project support, preventative maintenance and overall asset protection. The goal of the team will be to leverage the skills and talent of the property level GM, AGM, ADOE, AMD, Engineering and Maintenance teams to maximize value to the guest, associates, and the hotel assets. Responsible for maintaining confidentiality, organization, and a positive and professional attitude when dealing with Ownership Groups, General Managers, Senior Leadership, hotel employees, and Highgate Select co-workers.
Responsibilities Hotel PIP Renovations, Preventative Maintenance, Capital Planning, and Capital Project ExecutionSupport all hotels as needed to ensure all required repairs and maintenance is performed on all hotel equipment and assets as scheduled or requested by Guests, Housekeeping, and management. Such duties include but are not limited to HVAC, plumbing and electrical repairs, and furniture repair/replacement, Develop, implement, manage PM tracking system across all hotels under Regional VP FacilitiesImplement, track, manage all aspects of capital projects start to finish. Including all reporting and documentation as required.Support SVP Facilities to develop annual capital budget plans across all properties under Regional VP FacilitiesSupport all properties as needed to maintain hotel grounds and building Support properties as needed to supervise all outside contractors to ensure they are fulfilling their contractual Support and hold accountable all properties as needed to perform preventative maintenance on hotel equipment and assets per setSupport all properties as need with ordering supplies and monitoring departmentTrain and review Key Control policy with new General Managers and annually with all General Managers.Conduct Property Assessments in person and virtually.Communicate with General Managers regarding due dates for Fire Life Safety inspections, VGBA compliance, and elevator contracts.Assist hotels compile annual capital budgets; securing bids and submitting budgets to owners.Know hotel emergency procedures. Oversee and delegate Emergency Response Training and Safety Training for hotel team Perform special capital projects assigned in allotted time set for each Supervise all when required all ACOM’s, ADOE’s and COM’s at all hotels under purview.Current Hotels include: All Mid and West Region Coast Highgate Select as outlined Establish processes, procedures, PM schedules and protocols for the POM at each property. Train and supervise the ACOM’s, COM’s and tech’sBe involved in the hiring process for new ACOM, ADOE, COM and tech hires as needed.Develop a schedule in coordination with SVP Facilities and Assistant to visit the properties and as needed for emergency purposes.Work to develop and maintain standard operating procedures (SOP) and policies. Develop energy management initiatives and promote their use.Promote and track preventative maintenance activities throughout (QUORE and BOB)Lead in training and mentoring programs to support the Chief of Maintenance and Maintenance departments Conduct a minimum number of property-audits each year for all hotels utilizing the standardized Assessment format and report out on findings Assist in the budgeting and planning process as needed. Task Force coverage in the event of an Engineering vacancy.Travel up to 80% by air or car. Qualifications Education and/or Experience: 5 years of progressive facilities management experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience.Language Skills: Ability to read, write, and verbally communicate in English. Ability to communicate effectively and professionally with other departments, Guests, and vendors. Ability to diplomatically handle difficult situations and people.Technical Skills: Proficient in Excel and other Microsoft Office Programs. Facilities maintenance skills, knowledge of proper chemical handling, HVAC, electrical, plumbing, and small appliance repair skills.Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, report, or schedule form.Certificates, Licenses, Registrations: Valid driver’s license, vehicle Other Skills and Abilities: Able to work with little or no supervision. Operate equipment such as, but not limited to, pool/spa filter pump, hand tools, power tools, leaf blower, sweeper, and pressure washer. Ability to solve complicated mathematical problems, use a tape measure, and understand liquid and weighted volumes. Ability to work flexible hours including evenings, weekends, and HVAC, electrical, plumbing, boiler operations and general maintenance skills required.Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.