Job Description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career grow like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

 

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As the Regional Training Manager supporting US Pharmaceutical and Dry Eye, you will be trusted to build and deliver a variety of training initiatives, collaborate with cross-functional teams, train new hires, coach and co-travel with sales specialists. You will also be collaborating with regional directors, division managers, field sales trainers and new hire mentors in the United States (Remote).

 

Primary Responsibilities:

Curriculum Maintenance & Content Development

Update new hire on-boarding content to maintain relevance and focus on driving sales.Develop clinical, portfolio and selling skills content for new and tenured sales organization based on sales organization needs at a national, regional or division level

Collaboration on Training Initiatives: Creation, Delivery and Advisor

Marketing team: national sales meetings, mid-year meetings, product and program launchesMarket Access team: ongoing tools and resources to drive salesSales Operations team: ongoing tools to analyze territory sales to plan effective sales callsSpecial projects with other internal business functionsCover Division Manager role when on LOA or vacant

Training Execution

Coordinate and conduct new hire trainingDeliver training initiatives at a national, regional or division levelDelivery of content through face-to-face meetings, pod-casts, WebEx and video recordingsWork within and model compliance policies

Coaching & Mentorship

Provide ongoing coaching and mentorship to sales reps.Focus on skill building, effective customer interaction and achieving performance goals

Leading & Training Field Sales Trainers (FSTs)

Field Sales Trainers are Sales Specialists who tackle additional training rolesOn-boarding new FST and RTM rolesAssigning content and prepare FST to assist in new hire on-boardingAssisting Division Manager (DM) in assigning FST to work with a new hireFacilitate regional FST calls to solicit feedback and standard methodologies

Compliance & Regulatory Training

Ensure all training programs align with pharmaceutical regulations.Compliance training and updates on new policies

 

Co-travels

Conduct Field Rides as needed with new and tenured Sales Specialists

Key Requirements/Minimum Qualifications:

Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)The ability to fluently read, write, understand and communicate in English2 Years of Validated Experience

Preferred Skills/Experience

Bachelor’s degree, preferably in Life Sciences, Pharmacy, Business, or related fieldSuccessful Vision Care sales experience and industry knowledgePharmaceutical Field Sales Trainer experienceExperience mentoring and coaching new representatives in the fieldExperience facilitating training classesAbility to collaborate and work cross-functionally with internal and external partnersPossess high achievement drive, self-motivation, and willingness to mentor othersEffective problem solving and decision making skillsInterpersonal skills and ability to optimally communicate across diverse audiencesBusiness sense and business planning skills

How to Thrive at Alcon:

Handle your own workload and schedule while hitting your set targetsBuild positive working relationships to achieve positive goals and business objectivesBalance experiencing new environments and working autonomously in a remote sales environment

Travel Requirements: 75% with 1-2 weeks per month in Fort Worth, Texas

Relocation assistance: Not Available

Sponsorship Available: Not Available

Territory: U.S. Remote

 

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.