Regional Support Specialist / Lakeville, MN Lakeville, Minnesota **Onsite** Contract $19.6/hr - $20.7/hr Our client is looking for a Regional Support Specialist (RSS) to join their team in Lakeville, MN. This role is the heartbeat of the offices. You’ll support agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically. As an RSS, you’ll be based in one of the branch offices and stay closely connected with regional support team, Agents and Brokerage Leadership. No two days are exactly the same. Some days you’ll be troubleshooting office systems or helping with scheduling. Other days you’ll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don’t need to be a marketing expert, but you should be curious, resourceful, and open to learning. Contract Duration: 5 Months **What You Will Be Doing** Daily Responsibilities Branch Leader Support + Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge + Support agents with any technology, process, or operationally related questions + Provide basic social media and marketing support to agents and manage office social media accounts, on-demand + Promote a friendly, inclusive office culture that reinforces our agent value proposition + Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues + Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required. Conduct comprehensive office orientation, provide training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge, etc.), and introduce affiliated partners while emphasizing mutual support and collaboration + Be the Culture Carrier for the Branch and the Region, including driving events and creating a community environment for Agents and Consumers + Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office + Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Agent performance + Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits. + Assist Branch Manager with the intake process for new Agents, as needed Office Organization + Collaborate with the Branch Manager as they provide coaching to new agents, including support of business plan development and implementation. Offer support on business-building opportunities and address inquiries related to company tools and processes. Follow up with agents after the Branch Manager has helped them create their business plans. Serve as an accountability partner for each agent's business goals + Identify potential processes or product enhancements to be reviewed and implemented + Greet and direct agents and clients to workspaces or conference rooms as applicable + Collaborate with facilities and IT partners to ensure all office items remain in working order + Maintain adequate inventory of office supplies and ensure timely distribution of mail **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Jennifer Reynolds **Specialization:** + Administrative / Clerical