Location: Singapore, Singapore

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

Responsibilities:

Customer focus

In charge of prospecting, promoting and selling identity and biometrics related solutions to customersBe the primary sales interface for the assigned accounts, including business and administrative coverageInterface with various resources within the Business Units to ensure the customer needs are fully addressed and that appropriate resources are allocated in due time to the accountEnsure the overall customer satisfaction. Build and follow the relevant recovery plansEnsure consistency between the different local commercial approaches on DIS’s level in order to achieve both short to long term business resultsEstablish high-level strategic relationships with the accounts. Identify main contacts and decision makers. Facilitate the creation of relevant relationships for the appropriate DIS resources.Create and implement a follow up process in order to monitor the customer actions.

Accounts acquisition

Collaborate closely with Bid Manager to set up tender response strategies and Bid process deliverables. Coordinate and manage tenders answer when a Bid manager hasn’t been appointed.Be accountable for all named accounts revenue streamsProvide the accounts with product evolution inputs and roadmap definition

Accounts management

Follow the project implementations, set up a crisis management plan if necessaryEnsure that relevant Market information are communicated internally in DIS

Business development

Develop, propose and implement strategic planning for each country/account, in line with DIS’s sales strategyIdentify new opportunities and position DIS as a key partner within the accountsImprove DIS’s offering by creating values and information sharing processes for efficient exchange of information about customers, competitors and industryCreate technical and sales synergies with third parties to enlarge the sales opportunities scope at the customers’

Requirements:

Engineering or Business school diploma or undergraduate degreeA minimum of 10-year experience in solutions selling and large account management, ideally in the ID & Passport / Law Enforcement / Border Management / Digital TransformationStrong solution sales skillsGood business analysis and mid-term visionGood oral and written communication skillsNegotiation skillsKnowledge of High-Tech market: Smartcards, chips, PKIMarketing analysis skillsGood understanding of the Public SectorGood knowledge of Microsoft Office packageCustomer/Business orientedInterpersonal skillsAbility to create and maintain good relationships with top managers and government officialsDiplomacyOrganizedLeadershipAccountable

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!