Quality & Benchmark Manager - Amazon RME
Amazon needs a results-driven Quality & Benchmark Manager to build and implement quality systems for Reliability & Maintenance Engineering (RME). This leader will guide field teams in creating effective decision-making tools for site managers, evaluate Fulfillment Center RME performance, and implement best practices to improve reliability metrics year over year.
Key Responsibilities:
• Create a risk-based system to help site leaders prioritize work based on asset failure probability
• Collaborate with central reliability and RAPA (Risk Assessment and Preventive Action) teams to develop tracking tools and automation for new audit processes
• Create standardized RME procedures for maintenance quality, timing, and structure across all sites
• Conduct maintenance audits and analyze compliance with best practices
• Partner with Amazon teams and external providers to establish strategic maintenance quality goals
• Set and maintain company-wide standards for quality initiative implementation
• Verify new Preventive Maintenance (PM) processes meet safety and effectiveness requirements
• Design efficient quality management systems that optimize resources and timelines
• Address gaps between regions and teams to improve service delivery
• Drive consensus on quality priorities and approaches across teams
• Serve as quality engineering expert within high-performing RME team
Strategic Planning & Travel:
• Shape RME Quality's 3-5 year vision and roadmap
• Establish effective team dynamics and innovative testing programs
• Enhance maintenance procedure quality standards
• Required domestic travel up to 80%