About HUB

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Why Choose HUB?

Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development.  Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
 

We are the perfect fit if you:
 

are seeking a progressive work environment at a rapidly growing organizationhave a desire to help others protect their futurehave an entrepreneurial spirit and are challenged by the opportunity to grow the businessare focused on learning and development to enhance your industry knowledge and expertiseare a self-starter willing to invest time and energy to learn the technical aspects of our businessbelieve in integrity and building success by developing relationships with others

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Manage and provide mentorship to claims service teamDevelopment and implementation of procedures, processes, and reporting practicesHandling of high-profile claims for top accounts and others as necessaryEnsure service levels and service level agreements are consistently met by reviewing outstanding claims, claims workflows, and phone systems  Build trust with external and internal management teams through direct interactions and presentationsProvide and support clients with claims solutions specific to their business operationsAssist account executives, agents and client service units with managing clients’ potential exposuresCoordinate and participate in claim reviews with multiple insurance carriers &/or TPA’sAssist with marketing of claims services to prospective new accountsCommunicate and strategize with account executives, client services, insureds, carriers, TPAs, adjustersManage all vendor relationships working with departmentReview policies to determine coverage for appropriate reportingDevelop, initiate and manage system enhancements and improvementsMaintain and develop reporting for executive management, client service unitsCommunicate with executive management, account executives, agents and client services regarding potential large losses and denialsNavigate various carrier databasesHands-on interaction with client service and product servicing unitsReview carrier coverage position letters and as appropriate create correspondence disputing the carrier positionAbility to present at RFPs, client presentations and WebinarsResponsible for creating own correspondencePerform other specific duties as assigned

REQUIREMENTS:

7+ years of experience in personal and commercial insurance claims is requiredExperience handling claims across multiple commercial lines policy types and client industriesExtensive technical knowledge of insurance policies and coverage triggersBachelor’s degree OR equivalent relevant working experience is requiredPrior leadership/management experience is highly preferredActive Illinois Property & Casualty License or ability to obtain one within 90 days of employment is requiredProfessional insurance designations are highly preferredStrong understanding and comfort using Microsoft Office tools (Word, Excel, Outlook, PowerPoint)Strong customer service, organization and time management skillsStrong decision making and problem-solving skills

The expected salary range for this position is $150,000 to $160,000  and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Department Account Management & Service

Required Experience: 7-10 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.