At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Why is this role important at Infobip?

As a key contributor to Infobip’s regional growth strategy, for our Rich Communication Services (RCS) solutions in North America (NAM), the Regional GTM Manager – RCS plays a vital role in driving the commercial success of RCS by enabling strategic partnerships and executing go-to-market (GTM) initiatives. Infobip is a critical enabler in the ecosystem—working closely with carriers, Google, and Partners; and this role will play a key part in owning/managing these relationships while working with our internal teams to bring RCS solutions to market more effectively.

By aligning regional execution with global strategy and supporting our Sales & Revenue squads with deep product and market insights, you’ll help maintain Infobip’s position as a trusted partner and leader in the RCS ecosystem and leverage this to drive the growth of the channel.

More about what you’ll be doing:

This role is responsible for driving regional growth for RCS. You’ll develop and execute the regional GTM strategy in conjunction with the RCS business unit—maximizing revenue and profitability across key verticals and customer segments. You’ll help bridge the gap between Sales, Partnerships, Product, and Marketing teams—aligning strategies, optimizing processes, and driving product adoption as well as market-specific requirements. The ideal candidate we seek has extensive experience in Product Sales, Product Marketing, or Partnership Development and thrives in cross-functional, collaborative, and matrixed environments.

Product Growth & Business Execution

Drive product sales and adoption in the region, achieving revenue and profitability targets.

Translate company/base strategy into regional execution plans, ensuring business momentum and sustainable growth.

Attend customer meetings, propose strategic sales initiatives, and provide commercial guidance.

Work closely with our Sales Squad and Chapter Leads, equipping them with product knowledge, updates, and ongoing support.

Sales Alignment & Customer Engagement

Act as a trusted partner to regional sales teams, providing product training, sales support, and strategic guidance.

Engage directly with customers, building relationships, understanding their needs, and identifying opportunities for product adoption, feeding this into product teams.

Actively support key sales cycles, leveraging product expertise to drive conversions and revenue growth.

Product Expertise & Market Insights

Maintain deep expertise in the product’s features, benefits, and competitive positioning.

Serve as the go-to product expert for the region, assisting both sales teams, customers & partners.

Gather and analyze market feedback, customer insights, and competitor trends, sharing these insights with HQ teams (Product Management, Marketing, etc.) to refine product strategy.

Cross-Functional Collaboration & Communication

Align closely with HQ teams (Product Management, Marketing, and Sales Leadership) to ensure GTM alignment and knowledge sharing.

Work with Unfix (Product) bases to ensure seamless collaboration on product initiatives.

Partner with VPs and Sales Directors to align product strategies with overall sales objectives.

Collaborate with Operator Partnerships, Revenue Operations, Compliance, Analysts and Regulatory teams to support product success and optimize processes.

Partner Relationships

Own and develop key ecosystem partnerships, building solid relationships to drive product enhancements, leverage incentives, joint events and marketing to keep Infobip as a top preferred partner.

Build strong relationships with regional industry regulators to enhance our market positioning.

Actively arrange events and participate in Partner events to position Infobip more prominently in the market.

More about you and your qualifications:

A minimum of 5-7 years of experience in GTM, Product Marketing, and/or Sales.

Strong influencing and communication skills a must. Prior experience in public speaking is a plus.

Experience working closely with Product teams on product enhancement and process optimization.

Strong product knowledge, from offering and provisioning to onboarding, functionalities, and monetization strategies.

Solid understanding and related experience in full sales cycle.

Possesses an operational focus/mindset and can work with a lot of moving parts easily.

Proven success in GTM implementation with growth in targeted areas/regions.

Preferred experience in CPaaS channels (e.g., SMS, MMS, RCS) or the telecommunications industry highly desired.

CPaaS with GTM commercial product experience a plus.

Why our employees choose us (and stay)?

Learn as you grow – starting from an onboarding program to internal education, training resources, e-learning, to external education -- we invest heavily in employee learning and development.

Awesome clients – We serve and partner with most leading mobile operators, OTTs, brands, banks, social networks, aggregators and more. You can look forward to working with the likes of Vodafone, WhatsApp, Uber, and many more.

Great environment – Team spirit, passion, creativity, persistence, and collaboration are the drivers of our company.

Connect globally – Work with Bippers, teams, and partners from all over the world. We put the “global” in globalization.

Opportunity Knocks. Often. – Being a part of a growing company in a growing industry, we challenge you to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.

Never a dull moment – We work with powerful companies with great impact which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries daily.

Additional Information

Salary Range: The base compensation for this role is $136,000- $179,000 USD annually. This role is also eligible for an annual bonus plan. The salary of the finalist selected for this role will be based on a variety of factors, including, but not limited to internal equity, job-related knowledge, experience, education, and skillset.

Benefits & Perks: Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave); Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually.

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

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