Regional Ops & Apps Manager **Date:** Jul 14, 2025 **Location:** Shanghai, SH, CN, 200031 **Company:** Corning Requisition Number: 69761 **The company built on breakthroughs. ​ ** **Join us.​ ** Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​  How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​  ​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​   ​Come break through with us.  The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide. **Key Responsibilities** + ERP Transformation Project Coordination + Project Lead: Act as primary liaison between local business and IT project teams for SAP migration. + Cross-functional collaboration: Facilitate communication and alignment among business users, technical teams, and other supporting functions. + Project Governance: Monitor project timelines, quality, and budget. Mitigate risks to ensure zero disruption to critical business operations (e.g., month-end closing, quarterly reporting) during transition. + Process transformation: Drive adaptation of local processes to global SAP standards. Develop and execute change management strategies. + Quality Assurance: Support system testing, user training, and post-go-live stabilization to ensure solution meets business requirements. + Multi-site IT service Management + Team Management: lead and develop distributed local IT support teams across offices. Set performance goals and foster growth. + Service Excellence: Implement ITIL best practices (incident, Problem, Change, Request Management) to optimize service performance and user satisfaction. + User Enablement: Ensure seamless adoption of IT tools. Deliver training and knowledge transfer. Communicate global IT initiatives effectively. + Digital Advocacy: Identify automation / digitalization opportunities to enhance workplace productivity. + Global-Local Alignment: Collaborate with corporate IT service lines to implement global standards and projects locally. **Education** + Bachelor degree or higher in Computer Science, information systems, business administration or related fields. + 8-10 years of IT/related experience **Required Experience** + Project Coordination: Proven experience in large-scale IT/ERP implementations (risk management, resource coordination, cross-team leadership). + Business Acumen: Understanding of core business processes (finance, supply chain, procurement or commercial). + Communication: Exceptional English verbal / written communication skills. Abilit to bridge technical and business audiences. + IT Service Management:Hands-on experience with ITIL framework. + Leadership:Experience managing distributed teams (coaching, performance management). + Problem-Solving: Strong analytical and risk mitigation abilities. **Experiences/Education - Desired** **Technical / Software Skills:** + ERP fundamentals (SAP or PeopleSoft experience highly preferred) + Proficiency in project tools (JIRA, MS Project), service platforms (ServiceNow), and Office 365. + Knowledge of IT infrastructure and end-user computing environments. **Preferred skills:** + SAP S/4 HANA migration / implementation exposure. + PMP, ITIL certification, or equivalent. + Multi-country/global team collaboration experience. + Data analysis and process optimization skills. + Change management methodology application. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at.