Regional Operations Director oversees the operational and financial success of multiple dental practices within a specific geographical area. They ensure high-quality patient care, manage budgets, supervise staff, and maintain compliance with industry regulations. They also act as a liaison between the individual practices and the company's corporate office.

The Regional Operations Director is a leadership role focused on driving operational excellence, fostering growth, and ensuring a positive patient and employee experience across multiple dental practices.

This position requires travelling to multiple locations.

Specific duties may include:

· Overseeing administrative operations of multiple dental offices.

· Providing support to dentists and practice managers.

· Analyzing business reports and creating recommendations for improvement.

· Monitoring performance and developing strategies to close performance gaps.

· Coordinating in-practice visits and reviews.

· Contributing to the selection of supported dentists.

· Developing workforce planning, recruiting, and retention strategies.

· Conducting regular team collaboration sessions to enhance skills and knowledge

· Ensuring a positive patient experience throughout the patient journey according to

· Provide continuous direction and support to direct reports and raise awareness on operational priorities like productivity, schedule management, expense management, billing, authorizations, approvals, claims management, and increasing new patient flow

· Analyze business and financial data on a daily basis to recognize and build on strengths, provide daily feedback to the staff to improve weak areas of performance and identify anomalies occurring in the department

· Identify and recruit high caliber talent and continuously build a healthy pipeline of future leaders

· Train, mentor, and monitor staff to be effective and knowledgeable, provide constant coaching and support to make them self-reliant and effective contributors at the Office level

· Oversee and ensure office management and staff are focused on providing consistent, excellent patient experience

· Achieve timely implementation of company procedures and requirements for new hires, transfers, promotions, and status changes through routine communication

· Conduct weekly visits in each office to ensure consistent, effective, and active presence and conduct operations and performance audits