Job Description

What is the opportunity?

As Manager, Field Sales Support, Western Canada, your role is critical in enabling RBC Wealth Management Financial Services Inc. (WMFS) sales support and field sales staff to deliver dedicated support to Estate Planning Specialists. You will lead, coach, develop, and enable a team of Estate Planning Assistants and Associates (i.e. financial security advisors), ensuring superior client care is delivered as well as a high standard of operational effectiveness. You are a subject matter expert, resource, and thought leader, effectively partnering within and outside of WMFS to positively impact the client and employee experience.

What will you do?

Handle talent acquisition needs and ensure stellar onboarding experiences for new hiresIdentify and share best practices across the entire team to ensure operational effectiveness, and embrace and lead change when new initiatives are implementedAssist staff with operational issues and provide appropriate escalation support for issues that require executive visibilitySupport the development of each team member through focused coaching - motivating and empowering them to achieve individual and collective goalsDrive effective working relationships within the teamsParticipate in the regular performance management cycle, working closely with the Estate Planning Specialists to understand staff performance, and manage low performance, as required, through coaching and effective leadershipCreate an environment conducive to team success and employee engagementDemonstrate commitment to active talent management, recruitment, and succession planning

What do you need to succeed?

Must-have

Minimum 5 years’ experience in the insurance industry (sales & business development focused)1-2 years’ experience in a management roleDemonstrated people management capabilities with the ability to embrace and lead change, positively impacting the client and employee experienceStrong conflict resolution skills, ability to deal with ambiguity, strong organizational and time management skills, and meticulous attention to detailExceptional oral and written communication skills in EnglishValid LLQP licenseBased in either Vancouver or Calgary and willing to travel on occasion

Nice-to-have

Post-secondary educationCertified Financial Planner (CFP) and/or Chartered Life Underwriter (CLU) designation(s)Proficient in French language

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableOpportunities to do challenging workOpportunity to leadA strong and diverse team

Job Skills

Additional Job Details

Address:

745 THURLOW ST:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-08-06

Application Deadline:

2025-08-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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