Regional Loss Prevention Manager
ASM Global
POSITION: Regional Loss Prevention Manager
DEPARTMENT: Finance
FLSA Status: Exempt
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world’s most iconic brands and venues.
Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
The Regional Loss Prevention Manager is responsible for minimizing losses and safeguarding company assets across multiple locations within a defined geographic area. This role leads and supports field-based Loss Prevention Managers and Analysts, oversees investigations related to fraud, theft, and policy violations, and ensures compliance with operational security standards through audits and training initiatives.
The role requires strong investigative skills, excellent communication, and the ability to build productive partnerships with regional and district leadership teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Manage, prioritize, and oversee regional investigations into fraud, theft, misconduct, and other potential risk activities.
+ Supervise the daily responsibilities, development, and performance of assigned Loss Prevention Managers and Analysts.
+ Conduct or assist with operational audits to evaluate compliance with company policies, procedures, and safety standards.
+ Collect, organize, and analyze data to identify patterns or trends related to internal/external loss or operational inefficiencies.
+ Partner with Operations and Human Resources to deliver training and guidance on loss prevention policies and best practices.
+ Communicate case development updates and sensitive findings with appropriate internal stakeholders.
+ Travel frequently within the region, including overnight stays and weekend work as required by business needs.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
+ Bachelor’s degree preferred, with at least 5 years of multi-unit Loss Prevention or Asset Protection experience.
+ Prior experience leading investigations and conducting internal interviews required; completion of over 100 internal interviews using Wicklander-Zulawski or equivalent techniques is preferred.
+ Experience with POS systems, exception reporting, and working knowledge of CCTV and security systems is a plus.
SKILLS and ABILITIES
+ Strong interpersonal and leadership skills, with the ability to influence and guide teams across locations.
+ Excellent communication and documentation abilities.
+ High integrity and commitment to ethical conduct.
+ Analytical mindset with the ability to interpret data and develop actionable insights.
+ Proficient in Microsoft Office Suite (Excel, Word, Outlook) and other investigative or reporting platforms.
+ Appreciation for diversity, equity, and inclusion in the workplace.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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