Regional Engineering Director AMS- US remote Job ID 223535 Posted 17-Jun-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Framingham - Massachusetts - United States of America **COMPANY OVERVIEW** A US Fortune 500 company, CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the pre-eminent, vertically integrated, globally capable real estate services firm. **THE ROLE SUMMARY** The AMS Engineering Director provides strategic leadership and direction for all aspects of engineering service line delivery across the region achieving set objectives for transition of service lines to CBRE Self-Delivery, Asset and Life Cycle Management, associated technologies and processes to achieve account growth, financial performance and client satisfaction. The role will be directly accountable for all engineering service lines delivered at Client sites across the region, covering all Client business units and promoting alignment in regard to service delivery, at all times cognizant of the unique nature of each business unit’s goals. Particular emphasis will be required to assure business continuity and service excellence, in both GxP regulated areas and non-regulated areas. Early focus will include analysis of service scope delivered by 3 rd party vendors and subsequent transition of applicable scope into CBRE self-delivery, to support the strategy to achieve contract savings glidepath targets. Key to success will be responsibility for building a team of strong technical O&M service line leaders within the region who can execute self-delivery strategy and engineering operations excellence. Supporting the profitable growth of the Sanofi account in relation to engineering service lines, in the following areas: + Engineering service excellence and compliance with Client and legislative requirements + Driving the conversion of 3rd Party vendor spend into CBRE self-delivery of technical services. + Identification of innovation and improvement measures to support account profitability and growth. + Identifying additional scope and small works opportunities across the Sanofi account in North America and Latin America. **REQUIRED LEADERSHIP SKILLS** **Value Oriented** · Ability to lead and work with our RISE values. **Strategic Agility** · Demonstrates broad knowledge and perspective by creating competitive breakthrough strategies and plans. **Decision Quality** · Makes excellent commercial decisions based upon wisdom, experience judgement and critical analysis. Regularly sought out by others for advice and solutions. **Conflict Management** · Steps up to conflicts, seeing them as opportunities. **Motivating & Empowering Others** · Maintains and communicates a positive yet realistic outlook, in order to sustain morale throughout all levels of the organisation. **Managerial Courage** · Able to face the truth and express it, imposes rigorous standards and shows confidence when making complex decisions in ambiguous circumstances. **Business Acumen** · Ability to comprehend, analyse, and interpret the most complex business documents; · Responds effectively to the most sensitive issues and solves advanced problems dealing with a variety of options in complex situations. **Effective Communication** · Interacts easily yet with authority with individuals at all levels; · Ability to write reports, manuals, processes and procedures, incorporating a distinctive style; · Makes effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups; · Motivates and negotiates effectively with key employees, top management, and client groups to achieve desired outcome; **ESSENTIAL DUTIES & RESPONSIBILITIES** **Business Strategy & Operational Excellence** + Provide strategic and tactical oversight to support service initiatives within the account, aligned with the strategies of clear customer outcomes resulting in strong customer satisfaction; + Develop, implement and monitor business plans and budgets for the region ensuring that key metrics are defined and achieved including scope expansion, financial growth, customer satisfaction and operational/service excellence goals; + Leverage the Sector & Country Platform functional areas and subject matter experts, including Energy & Sustainability, Critical Environments, Health & Safety, Strategic Sourcing, Finance and Lean Six Sigma to drive best practice and processes within the accounts. + Achieve continuous improvement in the quality/cost/performance of Technical Services delivery within the North America and Latin America region; + Support the Account global leadership team to monitor and modify their Technical Services deliverables in accordance with changes in the client’s business needs and requirements; + Responsible to ensure all service lines are designed in accordance with standard operating models and protocols to meet Client requirements and comply with all local, national and global statutory requirements; + Manage and optimize all site-based resources across the account and develop processes to identify opportunities for scope expansion and / or small project works across North America and Latin America; + Other requirements as assigned. **Business Growth & Continuous Improvement** + Identifies and proposes new Engineering service line business initiatives for North America and Latin America in conjunction with Account and Client leadership teams; + Escalate new opportunities within accounts and the region to appropriate GWS leadership; + Support the GWS business as required for any in country Life Science business opportunities. **Financial Management** + Responsible for financial performance and developing & implementing the business plan against budget plan targets; + Collaborates with account leadership, operations, procurement and finance to develop engineering business plans and annual budgets; + Reviews staffing and pricing models to ensure that account contract compliance is achieved at optimum cost and target profitability, including achieving glidepath savings targets; **Resource Management** · In collaboration with People, recommend and hire high potential talent, nourish talent through management training and education, develop succession plans for key positions to foster next generation leaders; · Build a team of strong engineering service line leaders in the account within North America and Latin America. + Lead and own the engineering team staffing levels, staff performance, succession planning, training and recruitment to ensure that CBRE attracts and retains the best local talent in the geographic area; + Ensure client account objectives are driven through the account management model and that talent is grown in the business. Collaborates with HR and Finance teams regionally and locally; **COMPANY OVERVIEW** A US Fortune 500 company, CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the pre-eminent, vertically integrated, globally capable real estate services firm. **THE ROLE SUMMARY** The AMS Engineering Director provides strategic leadership and direction for all aspects of engineering service line delivery across the region achieving set objectives for transition of service lines to CBRE Self-Delivery, Asset and Life Cycle Management, associated technologies and processes to achieve account growth, financial performance and client satisfaction. The role will be directly accountable for all engineering service lines delivered at Client sites across the region, covering all Client business units and promoting alignment in regard to service delivery, at all times cognizant of the unique nature of each business unit’s goals. Particular emphasis will be required to assure business continuity and service excellence, in both GxP regulated areas and non-regulated areas. Early focus will include analysis of service scope delivered by 3 rd party vendors and subsequent transition of applicable scope into CBRE self-delivery, to support the strategy to achieve contract savings glidepath targets. Key to success will be responsibility for building a team of strong technical O&M service line leaders within the region who can execute self-delivery strategy and engineering operations excellence. Supporting the profitable growth of the Sanofi account in relation to engineering service lines, in the following areas: + Engineering service excellence and compliance with Client and legislative requirements + Driving the conversion of 3rd Party vendor spend into CBRE self-delivery of technical services. + Identification of innovation and improvement measures to support account profitability and growth. + Identifying additional scope and small works opportunities across the Sanofi account in North America and Latin America. **REQUIRED LEADERSHIP SKILLS** **Value Oriented** · Ability to lead and work with our RISE values. **Strategic Agility** · Demonstrates broad knowledge and perspective by creating competitive breakthrough strategies and plans. **Decision Quality** · Makes excellent commercial decisions based upon wisdom, experience judgement and critical analysis. Regularly sought out by others for advice and solutions. **Conflict Management** · Steps up to conflicts, seeing them as opportunities. **Motivating & Empowering Others** · Maintains and communicates a positive yet realistic outlook, in order to sustain morale throughout all levels of the organisation. **Managerial Courage** · Able to face the truth and express it, imposes rigorous standards and shows confidence when making complex decisions in ambiguous circumstances. **Business Acumen** · Ability to comprehend, analyse, and interpret the most complex business documents; · Responds effectively to the most sensitive issues and solves advanced problems dealing with a variety of options in complex situations. **Effective Communication** · Interacts easily yet with authority with individuals at all levels; · Ability to write reports, manuals, processes and procedures, incorporating a distinctive style; · Makes effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups; · Motivates and negotiates effectively with key employees, top management, and client groups to achieve desired outcome; **ESSENTIAL DUTIES & RESPONSIBILITIES** **Business Strategy & Operational Excellence** + Provide strategic and tactical oversight to support service initiatives within the account, aligned with the strategies of clear customer outcomes resulting in strong customer satisfaction; + Develop, implement and monitor business plans and budgets for the region ensuring that key metrics are defined and achieved including scope expansion, financial growth, customer satisfaction and operational/service excellence goals; + Leverage the Sector & Country Platform functional areas and subject matter experts, including Energy & Sustainability, Critical Environments, Health & Safety, Strategic Sourcing, Finance and Lean Six Sigma to drive best practice and processes within the accounts. + Achieve continuous improvement in the quality/cost/performance of Technical Services delivery within the North America and Latin America region; + Support the Account global leadership team to monitor and modify their Technical Services deliverables in accordance with changes in the client’s business needs and requirements; + Responsible to ensure all service lines are designed in accordance with standard operating models and protocols to meet Client requirements and comply with all local, national and global statutory requirements; + Manage and optimize all site-based resources across the account and develop processes to identify opportunities for scope expansion and / or small project works across North America and Latin America; + Other requirements as assigned. **Business Growth & Continuous Improvement** + Identifies and proposes new Engineering service line business initiatives for North America and Latin America in conjunction with Account and Client leadership teams; + Escalate new opportunities within accounts and the region to appropriate GWS leadership; + Support the GWS business as required for any in country Life Science business opportunities. **Financial Management** + Responsible for financial performance and developing & implementing the business plan against budget plan targets; + Collaborates with account leadership, operations, procurement and finance to develop engineering business plans and annual budgets; + Reviews staffing and pricing models to ensure that account contract compliance is achieved at optimum cost and target profitability, including achieving glidepath savings targets; **Resource Management** · In collaboration with People, recommend and hire high potential talent, nourish talent through management training and education, develop succession plans for key positions to foster next generation leaders; · Build a team of strong engineering service line leaders in the account within North America and Latin America. + Lead and own the engineering team staffing levels, staff performance, succession planning, training and recruitment to ensure that CBRE attracts and retains the best local talent in the geographic area; + Ensure client account objectives are driven through the account management model and that talent is grown in the business. Collaborates with HR and Finance teams regionally and locally; **QUALIFICATIONS:** + Combination of qualifications in Engineering, Business, Real Estate and/or operational experience in Facilities Management. Master’s degree desirable; + A proven leader of people and business who motivates teams to effectively deliver operational and strategic targets; + Experience of setting up and operating engineering service delivery organizations, particularly in Life Sciences sector; + Enthusiastic and confident professional with excellent strategy, people, business development, organizational and leadership skills; + Evidence of successfully leading from the front and improving multi-functional teams in a highly commercial and competitive environment; + Highly customer focused, with exceptional Customer Relationship Management experience; + Minimum 10 years management and operations experience in developing and delivering complex property/ facilities management technical service solutions to multi-national corporate clients, with similar experience in business development of technical services; + Willingness to travel in region as required. **Disclaimer:** Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training and experience. The compensation range is about $175,000 annual base salary plus 20% target bonus based on experience. The compensation offered to a successful candidate will depend on the candidate’s skills, qualifications and experience. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)