Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life of a Regional DirectorWe are looking for an exceptional mission-oriented, multi-site healthcare operations leader to join our team as Regional Director. The Regional Director leads all aspects of operations, including team leadership, patient experience, regulatory compliance, and growth, including P&L ownership.

Provide compliance monitoring for the center through various means such as chart auditing, patient documentation and No-Show calls, along with review of supervision documentation.

Supervise all business affairs for multiple locations ensuring the centers meet corporate guidelines.

Coordinate with the Program Directors to establish and maintain effective communication between regulatory agencies and the facility as well as communication between centers.

Partner with Program Directors to demonstrate and model the Crossroads INSPIRE culture through team, patient and community relations.

Staffing and Recruiting direction to the Program Directors including coaching on best practices and enforcing the leadership qualities we Crossroads Desires.

Full P&L responsibility for their region and the business units captured within.

Utilize, refer to, and coach performance using all tools provided.

Coordinates and provides leadership to Program Directors to ensure centers run efficiently, effectively and provide high quality treatment at each center.

Approval of expenses within centers and of specific individuals accountable for such expenses.

Provides Training support in the centers in relation to revenue and labor cost improvement, performance management, and PD support to provide assistance ensuring they are fulfilling their role.

Maintains a positive working relationship with local, state and federal authorities. Build internal and external relationships through effective communication with individuals ranging from patients and frontline staff to senior executives and community leaders. 

Respond to and investigate allegations of non-compliance with state and federal laws and regulations and/or the Compliance Program policies and procedures and implementing corrective action plans as necessary.

​Schedule and Locations

This position requires regular, weekly travel within the state of SC.

Education and Licensure Requirements

Bachelor’s degree required, master’s degree preferred

5+ years in a leadership role

Multi-site healthcare operations experience

Experience with or interest in behavioral health, particularly substance use disorder (SUD)

Position Benefits

Medical, Dental, and Vision Insurance

PTO

Variety of 401K options including a match program with no vesture period

Annual Continuing Education Allowance (in related field)

Life Insurance

Short/Long Term Disability

Paid maternity/paternity leave

Mental Health Day

Calm subscription for all employees