The Regional Director of Patient Access provides strategic leadership & responsibility for promoting the financial viability of the multi-Health Ministry (HM) Region by effectively managing all aspects of Patient Access or Pre-Service functions for an assigned region. They direct and oversee the responsibility for securing reimbursement for all elective & emergent admitted services. They direct all Patient Access or Pre-Service functions which includes scheduling, NoVA (Notification, Verification and Authorization) & ensuring financial clearance of planned, emergent & transfer center admissions. They have oversight responsibility for all decentralized areas, such as ancillary services and Critical access hospitals, & makes certain all processes meet internal & regulatory requirements regardless of reporting structure.
The Regional Director of Patient Access directs, coordinates & synchronizes the work efforts of geographically dispersed Pre-Service Access or Patient Access work teams to ensure adherence to the established Standards of Excellence. They are responsible for establishing relationships & leading collaborative efforts with physicians, physician office personnel, clinical service line leaders; may provide education to the professional partners relative to rules & regulations that govern Pre-Service Access or Patient Access functions & ultimately drive reimbursement outcomes. They oversee & ensure local leadership & teams have appropriate internal controls over accounts receivable records, clinical record integrity, cash collections, patient valuables, etc. They are responsible for serving as primary liaison for any new Pre-Service or Patient Access related systems, enhancements or other related initiatives that affect the region's patient access operations, which includes ensuring at least annual review of departmental policies & processes in accordance with JCAHO & other regulatory considerations
What's required:
Bachelor’s degree in finance or related area or equivalent combination of education & experience in patient registration, financial assistance programs, 3rd party eligibility requirements, point of service collections & appointment scheduling. Master's degree preferred.7 - 10 years of experience in Patient Access Management.5 years of progressive leadership experience in leading a 24x7 team.Ability to obtain national certification in HFMA CHFP or CRCR and / or NAHAM CHAM within 1 year of hire.Preferred:
Leadership experience in a multi-facility, integrated health care delivery system with direct responsibility for all aspects of financial clearance.Patient Accounting leadership experience is strongly preferred with an exceptional knowledge of denial management.Strong background in working with varying levels of leadership across the organization, including C-Suite.Compensation:
Pay range: $84,156- $134,659
Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
Annual Bonus: Eligible for incentive compensation annual target as outlined in Plan Document.
Per the Plan Document, Loyola Medicine reserves the right to amend, modify, suspend, or terminate the Plan in whole or in part at any time and for any reason.
Trinity Health Benefits Summary
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.