Regional Account Sales Coordinator is the key liaison between our customers and our own outside sales team (i.e. Territory Managers). A Sales Coordinator is responsible for the execution and overall management of the regional customer business process across all selling platforms. In short, you will be the point person for driving business outcomes and high customer satisfaction. Excellent customer service skillsExperience in Sales or Customer support or inside sales experienceUnderstanding of Industrial and construction industries and equipment would be a huge plusStrong oral and written communication skillsStrong interpersonal skills and the ability to build strong relationships at all levels inside & outside of the companyStrong customer management skillsAbility to operate successfully in a rapidly changing, fast-paced environmentExcellent time management and organizational skillsSelf-motivated, tenacious, capable of working independently to achieve goalsWilling to dig-in and continually learn new things and build a knowledge baseTeam player with a problem-solving mindset who proactively works with other people to ensure customer needs are metProficient with general office productivity tools such as Microsoft Office (Word, Excel, PowerPoint, Outlook)Experience with a customer management system (for example, SalesforceOccasional travel within Canada, and US regions up to 20% annuallyOccasional onsite work from a Regional Auction Site up to 20% annuallyWork both indoors and outdoors year-round, and climb on and off large equipment and trucks Provide exceptional customer service to both external and internal customersBuild and maintain strong relationships with the sales team and customers and handle the administrative tasks related to the consignmentsAssist customer & the sales team in resolving any issues that may arise during the consignment to cash processCreate opportunities and contracts and manage assets in the internal customer management system (Salesforce)Collect contract information & manage documentsReview information in our sales and online databases to ensure equipment listings are up to dateCoordinate and direct internal resources to meet customer objectives and ensure excellent levels of customer serviceComplete assigned responsibilities with a disciplined and systematic approach to tasks and the ability to adapt to shifting priorities, demands, and timelines.Collect contact information & manage departmental collaborations to ensure deadlines are met.Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and the safety of your team, co-workers, and customers.Perform other duties as assigned.